based on 1661 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Completely positive experience from pre-op through discharge. Very attentive staff.
everything
Completed service that was done and gave me all results from bloodwork.
Quick, professional.
Excellent care and courteous behavior
Everyone was very friendly and efficient.
The nurses were amazing and helped me through such a stressful time!
Very efficient and friendly
Quality patient care
The process is smooth front start to finish and the staff is always friendly!
Quickness and friendliness
everyone was professional and courteous
Don’t need an emergency room doctor asking me what I kind of medication I want!!!!!! I’m still so upset I can’t comprehend this!
Professional staff, nice facility, attentive from the moment you walk in the door!!
The staff was extremely responsive and courteous.
Excellent care!! Thank you all
Fast, efficient, well trained doctors and nurses. Great patient.
I have always felt safe and comforted by the staff at all three of Baylor hospitals I’ve been treated at recently.
From the office visit till my labor all helath care professionals were supportive
Always great service. kind and caring
Employees at front desk, the nursing staff in the surgical center were all very efficient and extremely nice and accommodating…Aldo making sure to help allay my fears as well.
Everything went very smoothly and the staff was great.
We had great experience at Baylor Scott & white and would highly recommend to our friends and family.
Special thanks to L&D, Post Partum and Nursing staff who took great care of me and my newborn.
Everyone was so helpful the minute my husband and I walked in the doors to the hospital. Carol was my nurse and she took great care of me.
Everyone was very kind. The nurse, Diane, took time to really listen to my symptoms and expressed genuine concern to help me feel better. Dr. Lee was very good at explaining my diagnosis and follow up care.
The only negative was that when we picked up the medication, the pharmacist said that the prescription was written in a way that kept Medicare from being the primary insurance provider and could only be submitted to supplemental provider. Pharmacist said this often happens with ER prescriptions. I hope that doesn’t affect how my ER visit is billed.
Wonderful staff; upbeat spirit; professionalism - WELL DONE!
Everyone was so kind and attentive. They truly listened to us and our concerns and made us feel so comfortable during our stay/recovery.
Very nice and attentive staff!
Always on time! Very Professional ! And this Place is so Clean and they take the time to explain everything in detail…Highly recommend !
Very kind and caring staff