based on 2602 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
September 17, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Very Prompt and Professional. Tanner, my nurse in Pre-Op was Awesome!!!
Excellent facility, very professional staff and overall friendly and pleasant environment.
Very professional yet cordial
September 16, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Oh discharge papers put what meds were given.
Everyone was very caring, kind, efficient and knowledgeable! Thank you for your good sevice!
September 16, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Helpful in my time of need
All the staff are so kind and friendly!
Everyone was very friendly and efficient
I have admitted to baylor scott Frisco for delivery. I was really worried with delivery and the staff were very friendly to be there with every step. Even the postpartum staff are very friendly and with patience for every question and concern i have. I would completely recommend this hospital.
Very easy checkin process. Everything was on time and I really liked the pager for my spouse to come in.
From check in to check out everything was easy and efficient. Everyone was very friendly and accommodating. Excellent staff
All the staff were very friendly & attentive.
The care given to the patients
They were very kind and professional.
Clean, friendly and knowledgeable staff.
Greta people. Competent & caring service.
Patient care is superlative
Always have taken care of me!
September 14, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Very personable. Put me at ease
I appreciate the customer service and the staff's genuine care during my procedure.
Excellent care provided!
Very friendly, experienced staff, clean facilities, smooth process from checkin to discharge.
September 13, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Fortunately, not busy. Received immediate attention
Facility was clean, process was smooth and staff was outstanding.
Very professional. Facilities were very clean.
Everyone was so sweet and loved the food and the little snack room for patients
Nice and clean facility, attentive staff, comfy rooms. Food was good, and I felt safe and taken care of.
September 12, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I don't believe there's anything that needs improvement. The facilities were great, the staff was exceptionally good. All explanations were clear, concise, and readily available. I'm just not likely to recommend an emergency room. If asked, I will say that Baylor Scott and White Frisco took exceptional care of me. But I wouldn't send someone out of their way to go there.
Wonderful staff! My family and I were so well taken care of during our labor and delivery and postpartum.
Friendly staff