based on 8359 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
September 26, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I got to the clinic and was seen fairly quickly. My needs were taken care of and I was sent on my way. All in all I think I was there less than an hour. Staff was courteous and professional.
Best hospital I have ever been to. Best staff from doctors to nurses to housekeeping to room service. Everyone clearly cares deeply about their jobs and the patients.
Great dedication of staff to serve those in need
September 25, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Calm, professional, prompt,
Nurses are all cery professional and caring
People, cleanliness of facility.
The nurses and staff
Efficient and friendly
September 25, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Friendly and fast.
September 25, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
I have used your emergency room several times over the years and the service is always quick and with great results. I have recommended your facility to friends and family several times.
Thanks,
First name removed S
Check-in was great and nurses were very attentive
close, convenient, friendly, professional
September 24, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Very nice attentive staff
Great staff and facility!
GOOD PEPOLE
September 24, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Thank you all for taking care of me . Drs and Nurses are very kind and sweet
Friendly, caring,, one's comfort is top priority . Would come there for any procedure I may have in the future if possible.
Everyone was very friendly.
September 24, 2023 — by
Baylor Scott & White Medical Center - Frisco Emergency Room
Efficient, friendly, caring
I really was glad I had exceptional nurses Megan and Amy for my labor. They were so supportive and helpful.
Easy check in process, friendly nurses
EFFICIENT, FRIENDLY AND THOROUGH
Friendly professional, caring
Amazing experience delivering here! Amazing nurses and staff.
Very organized operation.
Amazing labor and delivery team, clean and comfortable facilities
Well, I am upset that the day before my procedure they expect atleast 80 % of payment after insurance. That is crazy I was angry and wil never go back. People dont have thousands of dollars or credit cards to pay this, maybe give them 1 week then other payment options besides care credit.
Short wait time , good care. I’m getting better.
My husband and I really appreciated that the nursery and nurses came to visit our room at the same time. I felt more rested not being interrupted all the time. The staff is very attentive and took good care of us. The food is also fabulous!
Very kind employees!
Quick response