- Phone: 604-224-3536
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Customer Testimonials
You guys are absolutely wonderful. Providing great service, and going so far as to help me research what parts would fit my dad’s ancient Rocky Mountain when you didn’t have the exact part in stock and ordering in an extra cardboard bike box for me when I was moving.
It’s not exaggerating to say West Point Cycles is an irreplaceable asset to the community!
Always fix the problem without recurrence
Prompt, efficient, and knowledgeable.
Always helpful and informative
They are pretty responsive and keep our bikes in too shape
Knowledgeable and trustworthy
Close to home and have the service needs.
My experience was once again with Lauren and not enough can be said of her knowledge and integrity. She didn’t try to sell me another high end pedal which albeit much lighter, it would have high tension for clipping in and out which has been my problem. Everyone in the shop works together to give you the best information and experience. I come from north burnaby to this shop because of this kind of problem solving and service that’s second to none!! Thank you🚴🏻♂️
Friendly helpful staff. Good variety of options.
Dave and Theresa were super helpful. And we left with our bike perfectly adjusted.
As well as great bikes and accessories, we keep coming back to Westpoint Cycles for the knowledgeable and experienced biking advice and great service from the staff. We would highly recommend you to anyone thinking of buying or upgrading their bikes...or maybe an e-bike!!!
Good service, friendly staff, great service / appointment notifications as well as online invoices
Helpful personal service
Knowledge of their products
I purchased my Trek Checkpoint from WestPoint several years back. WestPoint gave me excellent service and attention and bike fit. A complimentary tune up was most thorough.
More recently I my CheckPoint had Di2 problems; several other bike shops were unable (or unwilling) to help me here.
I was thus most grateful to be able to find skilled techs at WestPoint who set my bike right on the spot.
Thank you Chris and Kevin (hope names are correct?) for you professional and skilled help.
I only wish WestPoint were on the North Shore!
Quick and friendly!
Technician did a quick clean job of installing a mirror on my bike.
Friendly knowledgeable staff Good product selection Always a happy place to drop into!
Good service, livraison in a week
Great Rapha product.great price.
Close to home, reliable, friendly and knowledgeable staff
Friendly and very knowledgeable staff and will offer to check on stocks or options without you having to ask all the time.
Always feel comfortable when there.
Thanks for the service par excellence.
Helpful and knowledgable staff
Excellent customer service
Knowable friendly honest people truly pros working at WP
everyone was nice. the work was done well.
Very helpful and cooperative staff...love the bike !
Friendly staff who are very accommodating.
Good choices, great prices, prompt delivery.
Good quality products at a competing price. Delivery was within a reasonable time.
Great service! Thank you