- Phone: 6137673076
Customer Testimonials
Great service
Professional, courteous, good value
Top quality products and very welcoming expert service.
Friendly and accommodating staff. Never felt pressured or hurried to make a purchase. Knowledgeable.
The service is top-notch. I couldn't ask for better. The staff is super helpful and friendly and know me by name. While the pandemic has had an effect on in-store products they are readily available to order, and I have no issues with that.
Best bike shop in town .
Good service, great bikes and experienced personnel.
The crew is very professional, great installs and repairs.
The boss knows what he's doing and it shows ;p
Thank you all for the best service experience that I have had so for. They get that you wanna ride and rip it and they make sure to expedite the services so youccan just go and play with your new toy.
Satisfied customer and happy rider!
friendly / patient / knowledgeable manager and staff.
Great, friendly service.
Very friendly and helpful staff! Beyond expectations for sure.
Friendly and helpful staff
Fast, friendly service. My bike feels like new after a tune up!
Staff are knowledgeable and accommodating
The staff at Trek are very kind and helpful. I was fitting with the perfect saddle bag. They helped me try out all of the options at the shop so I left assured I had the best product!
Rated 10/10
Good friendly staff.
Had my bike tuned and it was quick, friendly service.
Excellent customer service experience 👍
Great inventory
Speedy service
Great location 👌
You had what I needed, the service was very good and staff were friendly and helpful!
Excellent products, friendly and professional service.
Friendly, accurate advice and work was done quickly.
The staff are very friendly and listen well. Your technicians know what they are doing and do the job right the first time. The service is quick and on time. I would not take my bike anywhere else.
Absolutely great customer service at Trek Kingston every visit. If they keep it up they will have my business for life.
Great service and quality products. Very friendly and helpful staff.
Quick turn around on repairs, and great product knowledge!
Knowledgeable, excellent customer service, very reliable.
The service was great very resourceful and efficient! I was able to find what I needed from your well informed staff! I very much appreciated the guidance and help that Sue gave me! I purchased a helmet, and light for my bike and will return when I have any cycling needs.
The aftermarket parts are high quality, you're conveniently located & the best bicycle shop in downtown Kingston. Reasonable prices on parts & service. I can get dependable service, parts, & repairs for my non Trek CCM Bicycles.
Greet people greet service
I had a great experience at Trek of Kingston. I dealt with Liane she was really nice and explain things well. I found the service to be great. I found everyone else in the store friendly and helpful as well. The products that they stock a very nice as well
Customer service. Everyone is always so friendly.

Great store and service just wish it wasn't covid time because I'd have like to have seen selection at the store instead of having to order and wait. But I understand it's like that everywhere now