- Phone: 6137673076
Customer Testimonials
Leanne asked about my intended use for the bicycle and was able to fit me for one that would meet my needs. I took the bikes for test runs and they were FANTASTIC!
I have decided not to purchase a bike this year as we’re in the midst of renovations and if I purchase a new bike this year I’d need to have a secure shelter built for the bike.
My husband purchased y bike here and has been very happy with the bike and the service. It’s a great shop!
High quality bikes, great service.
Good selection and efficient knowledgeable staff.
Good customer service
Kind knowledgeable staff.
Friendly and professional staff. Great product range
Great customer service, very knowledgeable and friendly and the bike is excellent. I am extremely happy about my purchase
Knowledge and friendly staff ! Beth is great to speak to, explains everything well...
Quick efficient quality workmanship
Personalized
No pressure
Attention to detail
The associate was super helpful and friendly , got what I needed and he even made sure I knew how it worked
The help I got from staff was amazing, she really knew her stuff and could help me with my unique issues. She even helped me understand why my foot needed something special for my shoe.
Beth was very helpful without being pushy
Good quality modern bikes with excellent look and function. Excellent staff and services, and quick response and turn around time. Good communication using phone, messages, email. D.
Quality
Durability
Design
Price
Service
The products are reliable. The staff is knowledgeable and helpful. The issue was rectified easily and promptly.
Easy to book appt. Great customer service
Quality products, great service and an outstanding staff! I’ve purchased a number of bicycles from Trek in Kingston and would highly recommend them to anyone. -Name removed
Flexibility, rapid turn around and excellent repair shop!
Everyone was very knowledgeable and super friendly! Will definitely be back
Friendly & knowledgeable
staff was knowledgeable and friendly. No pressure sales and plenty of options to choose from.
Good
The customer service has been amazing. I’ll find out about the products and services later when I begin shopping there for all things cycling related in my life.
Exceptionally friendly and helpful! went above and beyond to help me find what I was looking for and also got some fun new route suggestions from Jim!
Very friendly and helpful staff - and I always have felt very good about the service to my bike.
Very knowledgeable and approachable staff, great store
Very friendly people & great service!
Quality bikes and accessories! Friendly, knowledgeable and helpful staff. Shopping is a pleasure with the Kingston location. Thank you for your great service!

Service was outstanding!! Up front and no surprises!! Ready on time. Perfect way to run a business!!!