- Phone: 9168441000
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Customer Testimonials
Helpful, friendly. Helped me get my bike to and from my car.
Every member of the team I spoke with was kind and helpful- I rented a bike during Memorial Day weekend and they let me pick it up the night before in order to go out early the next morning. Everyone I worked with was knowledgeable, thanks for your help I appreciate it! Overall just great service with people who are passionate and care about what they do.
Everything.
These people are super friendly, know their stuff and fit my bike maintenance in immediately! Great experience!
Available knowledgeable staff. Great location.
Great product selection, excellent service, competent and friendly staff.
Knowledgeable helpful staff
Friendly, helpful, appreciative of the business staff!
professional, proficient, pretty darn awesome service
Service
The employees are fantastic! Addressing your needs or concerns no matter how big or small with full enthusiasm !
They staff greeted me when I entered and was very helpful. Customer service is very important to me and Folsom Bikes is a 10! Of course, I like my Trek as well.
Customer service is great
Friendly quick and while I waited service
Service department and the owner
Great service!
Travis has always been very nice and generous of his time.
He has made me feel comfortable when asking questions and I appreciate that kind of service! It’s a respectful, courteous, and professional way of running a business looking for long term business relationships!
Thanks for having employees like Travis on your staff!
Love the bike and the 90 day service was completed in 24 hours. Customer service is excellent. Friendly employees.
Great selection and great service/knowledge!
Very helpful and accommodating staff.
Really great people work there! Very friendly and helpful. Great conversation and accommodating! I will be back! Thanks!
Very good service on my bike, however the magnet for my computer was put on the wrong side and not moved. No big deal, I took care of it.
Very professional and helpful staff.
Best customer service I have received from any retail establishment in years. I went in to order a demo bike but I was worried it wouldn’t fit me or might arrive thrashed. K helped me narrow down fit and tracked down lots of helpful information from the Pivot Rep. The bike was ready for pickup early and is completely perfect. I am so pleased.
Thanks for your services
Always friendly, informative and don’t put pressure on sales.
Things are done right. You help out the community in many ways.
Excellent service! Very friendly people! Go out of their way to make sure you get what you want!
Friendly knowledgeable service.

Travis is the man!!!