Customer Testimonials

Awesome attention to details. And a great product and service. Have always been happy to spend my money here. A great local business with a great support staff.

Good service dept. good customer service.
Good brands.

You have been there every time we’ve needed help.

Thank you!

Friendly staff and quick service.

Everything!!

Folsom Bike is the bee's knees.

I rented a bike to go for a ride around Lake Natomas for a bit in the afternoon on my day off. The location was great, the bike was in great condition and the rental price was really reasonable. Also feels like a place that would be really welcoming to both people who wanted to start out biking, as well as people who are looking for more technical help.

Top of the line products and service.. We looked long and hard for exactly what you sold us ..

Very friendly and knowledgeable staff and quick service. Loved the store's look and feel too. I was impressed!

All the staff members there have always gone out of their way to answer any questions or help you find the right product for you. In my experience they have never tried to upsale me in any product I was looking for or be too busy to offer a range of different products.

Nice peopel

Excellent customer service. Delaney provided various options for my purchase of a youth bike helmet for my grandson. I appreciated his guidance, my grandson loved his new helmet!

Very knowledgeable and courteous.

Great Job!

Thanks,

Joe

Great crew! Always friendly, very knowledgeable, always fix things right the first time.

Your staff in both Sales and Service at Folsom are what elevates the store beyond other LBS’s.

Great location, very clean and spacious inside. I think I actually like it a little better then their Folsom location!

Very knowledgeable and helpful people working there. Thank you.

Always helpful from the point of entering the door. Including offering options to resolving a problem or who can. Looking on the internet for recommendations on parts. Having repairs completed on time.

Thanks Erin!

Great variety, extremely talented staff. Very fun to just come hang out and talk with them

Well stocked good service

Great service approach - I always feel that you guys recommend what is best for me and my needs rather than upwelling anything that may not be in my best interest...

Good inventory / great staff

Excellent customer service, great selection in stock. Just wish I didn't have to pay full retail.

Fast, friendly service. Matt was extremely helpful and went above and beyond expectations getting my shoes set up. Thanks!

Your staff is always so helpful and go above and beyond my expectations!! You guys are the Nordstrom and Ritz Carlton of bike shops! Amazing customer service!! If you don’t carry or have something in stock you’re always willing to order it for me hassle free.

friendly helpful staff

Fast and friendly service

Folsom Bike has always been awesome and my preferred, favorite go-to bike store and shop. The selection of equipment, parts, bikes and accessories are simply the best. But it's really the employees in the sales department, service shop, restaurant (Folsom Grind), and owners, that make Folsom Bike the amazing and exceptional experience.

Friendly and informative.