Customer Testimonials

Folsom Bike is the best shop around. I always have such a great experience with them and would recommend them for any type of service that you may need. They are professional, courteous, friendly, and will exceed your expectations.

Service provided by Kay was best in class.

I recently bought a new bike from Folsom Bike Folsom location. The staff was great, very helpful and were able to answer all my questions and point me to the perfect bike. The whole process was quick and they installed the accessories that I bought while I waited and I rode off on my new bike in a short time!! They are my new go to bike shop.

K was very friendly and helpful.

From the moment I walk into the shop until the time I leave, I feel welcomed and like a part of the family. The staff is kind and attentive and anticipates my questions/needs. The service on my bike(s) is second to none, I always feel very confident that I’m getting the very best help.

I especially appreciate the guys in the service department- always friendly and helpful.

Great customer service. Very understanding and will work something out.

Just great product and the service is excellent.

They are great

Andrew really educated us about the different types of bikes and we were able to make an informed decision.

Everyone here is very nice and respectful, It is good to see Covid safe practices being followed.

Great sales experience, very patient and answered all my questions!!

Great people (knowledgeable and friendly) and great service,
My complementary 1-year mountain bike tune up was performed 2 years later with no hassle, and it was completed a week ahead of schedule.

Friendly and knowledgeable staff.

Thank you Andrew and Travis!

Accurate, thorough and helpful service dept

Excellent service and amazing staff

Travis provided excellent service when I was shopping for an Emonda.

Travis and your team are awesome!! Always there to help!!

Very helpful clean store

Folsom Bike is the best bike shop in the Sacramento area!

For the past few years, I have been looking at S Works and Pinarello bikes. Since it is a significant investment, I was taking my time to make sure I bought the right cycle for me. When I visited Folsom bikes, they had the perfect bike for me- the Trek Edmonda SLR 7 D Etap.
Travis and Travis had the right information and I love this bike. Super stiff, fast and flies up and down hill. AWESOME!

fast and friendly

I like the location & the staff are very competent & friendly. Very helpful.

Very friendly staff!

Everyone is awesome!!!

I like my bike that I bought and the people were very. helpful

Excellent customer service from Drew and “K.”

Friendly, warm, helpful, and accommodating.

Folsom Bike will be my go to bike shop.

Travis Lee helped us and he was very patient and helpful.

I wish there was a better selection of tools.

I love Travis Lee. The best customer service ever!! He knows everything and everyone that comes into the store..