Customer Testimonials
I have never had a bad experience from all the years they have been in business. Merry Christmas
Don
The staff is amazing.
local, knowledgable - not in a technical sense but most (all?) of you are riders and you just get it.
Ability to read a customer. I'm a daily rider and I want quality, reliability and durability; not fashion or carbon or the latest whatever. Your store has earned my trust, I take your advice or recommendations.
Great vibe, great gear and great service. Keep it up!!
Thanks for what you do.
Friendly and knowledgeable staff.
Very helpful staff!
Fast turn around in processing online orders.
Usual excellent service and a sales price helps :)
accessible, friendly and sales
Great servises and knowledge
I ordered a pair of Assos ladies cycling shorts that were on sale. They were not able to ship them to Ontario so I contacted the BICI store on West 10th street. They were able to set my shorts aside for my son to pick up within an hour.
Great service. Thank you for carrying ASSOS gear!
Staff were very approachable and helpful.
The staff at West Point Cycles Main Street location are very helpful. I have recommended this place to many of my friends. Love Trek bikes as well.
Helpful staff
Friendly service and service is always well done
We received a phone call from a friendly person to confirm our delivery address. Very good service.
Efficient and prompt service from Eben at the front desk and Kevin in the workshop
Friendly and capable mechanical staff. Extra effort made to get work done quickly. This week, brake flush and pads on my mountain bike, in time to ride, sooner than expected..
Accessories are well stocked, and I'm in the habit of checking WP first, for bicycling needs. Road shoes, most recently.
Good people, zero drama. I've switched to West Point as my Langley primary..
Mark Tonner
My last web purchase was a good deal, went smoothly, and the two WPC staff in the store when I went to pick up my order were friendly and helpful when I purchased additional items.
Quality work and in time
Great service and friendly staff! We'll keep coming back.
Great product and pricing! Excellent service
I loved the customer service I received from Randy at the Main St location. He’s very knowledgeable, kind and gave me excellent advice on which rear rack would suit my bike best.
Fast and efficient
Friendly, helpful, knowledgeable staff!
Quick service. Shipped right away
Fast shipping service
I just love the attentive care I get every time I go. I really feel like WPC has my best interests at heart, and does not make me feel inferior for not knowing much about cycling. It's the best.
Attentive, knowledgeable people
Good quality product and knowledgeable staff
You recently made a very effective repair on my bike, thank you.