Customer Testimonials
The friendly service and knowledgeability of the product.
Friendly, great service and prices!
I had several questions about bicycle maintenance, and the technician was extremely knowledgeable and took the time to explain everything clearly and thoroughly.
This was my first time visiting the store and having service done. The service techs were amazing with their suggestions and advice. I love how honest and transparent they were. I couldn't be more happy with the results.
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Great knowledgeable staff.
The team is always friendly and does a great job of taking the time to hold a conversation with you. That helps build rapport and establishes trust. So, when you bring your bike in for service and they recommend a new chain and cassette, you listen and know they have your best interest in mind. And, when you tell them about a persistent creaking noise, they find a way to resolve the issue so the bike rolls whisper quiet as intended. Turnaround time on service always feels appropriate and the team does a good job of communicating exactly when the bike is ready to be picked up.
The service rep took the time to evaluate the issue and resolve it ... outstanding service.
Thanks ...
I brought my bike in with locked brakes and flat tire. The asked if I could wait and in 30 had fixed my bike, replaced the brake line and tube.
Price was very reasonable and I will return if I need any further bike repairs.
Zack was prompt, efficient, and highly professional. He was able to fix my son’s bike within just a few hours. His exceptional professionalism, kindness, and willingness to go above and beyond truly exceeded my expectations. I highly recommend his services!
Friendly attentive staff, never feel like they are “upselling” me on service.
I liked paying a set fee for getting my flat tire fixed which applies to future flat tires. The staff is always friendly and helpful.
Excellent, polite, and knowledgable service
Great prompt service to get back tire repaired Above and beyond what I expected!!!
Quality items with occasional great discounts.
The guys were very friendly and efficient.
Great friendly service
The customer service is outstanding. First name removed and Steve are so knowledgeable and they patiently answered every question I had as a new rider; I never felt judged or pressured. They took extra time to show me how to correctly perform bike checks and maintenance and how to change a flat, as well as sharing some helpful riding tips after doing the bike fit. I feel so much more confident out on the bike because of how they treated me. 10/10.
prompt.
friendly
courtesy
knowledgeable
Proximity to home, friendly and competent staff
Fast and friendley service
Excellent service.
Helpful Staff.
Excellent experience. We were greeted right away and given great advice.
Professionalism, timeliness and honesty.
It is a small store, but with everything we need and great service.
John was very helpful and extremely knowledgeable. Very professional and answered all my questions and gave me tips and suggestions. I would highly recommend this store and John! Thank you again John -Luis Garcia
The staff was friendly, patient, and helpful.
Excellent customer service. Quality products
The lady who took care of me was very knowledgeable and helpful. Great shop too..