Customer Testimonials
Great technicians, knowledgeable service people.
All employees personable and knowledgeable. Requested service done promptly and correctly.
Had an issue with hydraulic brakes, fixed professionally at Trek.
Very competent and friendly staff
The Repair and the way I received it. the condition was excellent
Very professional and honest service
Your staff finds a way to be both professional and customer friendly, as well as being efficient and timely.
A good Trek shop
Employee's were very polite and professional. Got me to a bike within my price range and out the door in a timely manner. Highly recommend.
Amazing service I was in a jam the technician helped immediately, they got me in and out and saved the day. I’ll be back for next servicing
Efficient and knowledgeable service staff
Staff were very knowledgeable. Service was quick and bike delivered back to me on time as promised.
Like having a Trek shop on this end of Naples as well.
Quality products and the store staff are very friendly, knowledgeable and helpful
The multitude of various bicycles is a big positive.
Quality of service and products--customer service great
Good service courteous and effective.
There is no better store around
The guys are always helpful and skilled.
Thank you
Excellent customer service that takes goes the extra mile to answer all customer questions.
The service was fantastic and the assistant Manager was great. I believe he was the assistant manager. Everything was great. Good jobs. This is my 3rd bike I have bought from Trek. Thanks for all of the help.
Easy going accessible staff.
Friendly knowledgeable staff
Quality products and great service.
The service provided by Rafael was above and beyond. We could not have been more pleased with the shop and his service.
There are several great Trek Bike stores in South Florida, but the one in BOCA RATON is the BEST in Broward and Palm Beach County in my opinion. Christian, the manager, is the best. Him and his staff are wonderful to talk to, smart, and do an excellent job in recommendations, maintaining, and repairing bikes. I never had a problem with them over the 2+ years I have been a customer there.
Friendly people and skilled mechanics
Great no pressure sales. Just recommend and inform you and leave it if you want it or not. Zero pressure.
Excellent staff, Steve is easy to work with. Best bike mechanics
Andrew was extremely helpful and answered my questions to help me decide which bike would bestfleet my riding preferences. He also did a great job getting my new Marlin 5 tuned befor I took it home.
John was great to work with! Thanks!

Excellent customer service.