Customer Testimonials
Knowledgeable and friendly staff.
The staff were very helpful.
Would recommend.
First name removed and Sue
Knowable and curious. Not trying to over sell a product
Highest quality which seems to hold up under extreme circumstances and abuse.
friendly service
Great sales person! Great
Bike.
Great service department! Clear communication of cost before they started and very quick on the work they provided.
People were really nice and friendly! Great customer service, even that the store didn’t have enough options about what I was looking! The representatives were so kind and show me the merchandise!! Great experience in this location of Trek Naples
Service is A+ here. John and Mike are the best. Took care of everything I needed etc. Very helpful. Shop here for good product and great people.
Bike is better than I expected. Great support from Trek Bicycle Store of Boynton Beach.
Easy to work with and suggesting the best maintenance on our bikes
the service was great. prompt and reliable.
Excellent service! Caring staff.
Need a bigger workplace tho. Very crowded. Perhaps your Trek high ups can realize that!
Merry Christmas!
Excelent ❤️
Their professionalism and attention to make customer happy.
Took bike in yesterday for repair and maintenance and was finished for pickup in several hours. Also Christmas week when I am sure they were swamped.
They are the BEST.
The best
Came in with a flat tire. The technician was able to get me back on the trail in no time. Fast, friendly professionals. They'll be my go-to when I'm in the area. Thanks for saving my day.
The staff was very helpful in getting my bike fixed. They were quick and attentive.
very helpful staff good selection.
Prompt, courteous and fair.
Fixed tire problems
Great service, and nice, helpful people. My experience with service and repairs has been excellent.
The staffs is very approachable and wants to help.
Friendly and responsive help and service. Came in to replace a tire tube and they provided service right away. Noticed that tire tread was wearing through - so replaced tire as well. These folks know what they’re doing - recommend highly.
Great customer service
Knowledge staff and the service was very quick and fairly priced
Quick repair service. Friendly customer service.
Broad knowledge base and very attentive to customer needs willing to go the extra mile in several situations that I dealt with and made sure I was taken care of
Had a fairly bad experience a couple days ago, but staff apologized and did everything they could to correct the issue. I am very satisfied with the service I received, and will plan on doing business with them again in the future
AS ALWAYS THE SERVICE TEAM WAS SPECTACULAR. SERVICE NEEDS FOR BOTH BIKES WERE ASSESSED BY ONE OF THE TECHNICIANS AND BOTH WERE COMPLETED WHEN PROMISED. BASED ON MORE THAN 13 YEARS OF EXPERIENCE AT THIS STORE, WE ABSOLUTELY TRUST THAT ALL RECOMMENDED SERVICES REFLECT LEGITIMATE NEEDS.
PRICING FOR SERVICES IS MADE CLEAR IN ADVANCE. IN A NUTSHELL, WE WOULD NOT TAKE OUR BIKES ANYWHERE ELSE.