Customer Testimonials
Thank you for handling the service on my rear shock, much appreciated! :)
Most friendly dudes around not to mention high level of expertise and master beer drinkers
Awesome staff! Rick and Tim were great to work with on my Hightower purchase. Plus, the rest of the staff at both locations were very helpful and approachable during preliminary test rides. Blown away by the new-to-me VPP suspension!
Friendly employees, informative, great service.
Prompt, personal, they know the bike
Good crew
You guys are all very friendly and knowledgeable about bikes. Bryce has helped me get my last two bikes and he is a pleasure to work with. And he really helped my wife get into her bike, that really impressed her. Thank you guys.
You are my bike shop. I make all of my purchases with you because whether it's a carbon bicycle or a question about a small technical matter your interest and commitment are always at the same high level.
Staff was very friendly and knowledgeable . John was fantastic. Very happy with my purchase.
The gents at the bike hub always get my bikes tuned just right so I can slay the trails like a lady should!
Friendly, helpful, knowledgeable employees!
Number one: They are good at what they do like fitting a bike to ones anatomy, magimf sure the bike fits the person's body.
Number 2: They love talking about cycling and the many, many trails available in the region.
Number 3: Their employees stay around for long periods of time and are good at what they do.
Number 4: They remember your name.
The Bike Hub staff are incredibly kind and professional. I brought in two bikes that needed minor repairs and tune up. Some things were confused between the two bikes but they handled it so well, everything was completely quickly, and they even helped load the bikes upon pickup. I am new to the Valley, but I would highly recommend this shop. I plan to go back for a bike fitting this fall.
The Hub is amazing! Great customer service, great stock of parts (especially in this day and age) and the friendliest guys. And this applies to all three locations. Keep it up Bikehub, you’re doing it right.
Tim was very knowledgeable and great!!
Great group of staff here, always answer questions and good mechanics
very helpful knowledgable staff. Excellent service.
Cheers to the South Hill Bike Hub.
John & the entire Team are the “Goods”.
Cool machines for certain. But it’s the great knowledge, an excellent wrench, & truly outstanding service all lead to a terrific experience that’ll lead to your next N+1.
Thanks to the Bike Hub. We GO!
I am always happy with the help I get and the products are great.
Quality service at a not too expensive price
Great service, very helpful and friendly!!
Good variety (now, thanks Covid), super friendly and knowledgeable staff.
You guys always come through on service and parts.
Excellent, friendly service!
Thanks guys,
PS
The service is outstanding! Love the team that works there. They were so helpful in getting my bike set up as well as other amenities for it. 100 stars!!
They were really friendly and quickly fixed up my daughter's new-to-her bike when the brakes were acting up.
Dave M provides a unique service to vintage bike owners.
Great staff. Fair and friendly.
Being a beginner to the sport of mountain biking, they made me feel welcome and just as important as a rider with 20 years experience. I won’t buy or take my bikes anywhere else
They guys fixed my flat and had me back on the road asap!
Service - friendly, open, non-judgmental, willing to listen and teach!!
Keep up the awesome customer sevice and excellence in techical skill