The Bike Hub

Customer Testimonials

Report a concern   July 6, 2022 — Rated 10 out of 10 by Dan Rogers The Bike Hub - South Hill
What do you like about our products and services?

Just fabulous service as always. They found a hidden crack in rim (maybe a life saver!) and worked through the whole process with us!

Report a concern   July 4, 2022 — Rated 10 out of 10 by Mark Varela The Bike Hub - South Hill
What do you like about our products and services?

Great people that are very knowledgeable.

Report a concern   July 4, 2022 — Rated 10 out of 10 by Patrick Lynch The Bike Hub - South Hill
What do you like about our products and services?

The people that work there. Very nice😎

Report a concern   July 3, 2022 — Rated 10 out of 10 by Lesly Selby The Bike Hub - South Hill
What do you like about our products and services?

As always, great service and nice people!

Report a concern   July 2, 2022 — Rated 10 out of 10 by Karen Shields The Bike Hub - South Hill
What do you like about our products and services?

The staff are very knowledgeable, friendly and personable. It’s my favorite bike shop by far!

Report a concern   July 2, 2022 — Rated 10 out of 10 by Charlie Abrahamson The Bike Hub - South Hill
What do you like about our products and services?

Great bunch of guys. Awesome service, fast and reliable

Report a concern   July 2, 2022 — Rated 10 out of 10 by T.W. The Bike Hub - South Hill
What do you like about our products and services?

They’re awesome and will get your bike ripping in tip top shape. Stop wasting time and get down there!

Report a concern   July 1, 2022 — Rated 10 out of 10 by Kevin Finch The Bike Hub - 1st
What do you like about our products and services?

Appreciate the personal service and advice along with bike care.

Report a concern   July 1, 2022 — Rated 10 out of 10 by Steven Rhodes The Bike Hub
What do you like about our products and services?

Had a bent rear derailleur and Mark readjusted it so that all the gears were engaging when prompted! He was very professional and detailed oriented!! I would definitely bring my road bike to them to repair or enhance my riding experience!
He even adjusted the saddle to better fit my riding position!

Report a concern   June 27, 2022 — Rated 10 out of 10 by Taylor Brisbois The Bike Hub
What do you like about our products and services?

Great brands and amazing staff! Every person I have dealt with there has been very knowledgeable and friendly. I can honestly say you guys are the best shop in town!

Report a concern   June 26, 2022 — Rated 10 out of 10 by Amanda Foster The Bike Hub - South Hill
What do you like about our products and services?

I took a used Sun cruiser in to get a tuneup and some parts replace and they did such a great job! I was super happy to start riding a bicycle again! Thank you! I will be going back there again!

Report a concern   June 26, 2022 — Rated 10 out of 10 by George Hintz The Bike Hub
What do you like about our products and services?

Great and friendly staff and they did an awesome job on my bikes. I will definitely use this shop again.

Report a concern   June 24, 2022 — Rated 10 out of 10 by Bob Singer The Bike Hub - 1st
What do you like about our products and services?

Great help and service.

Report a concern   June 24, 2022 — Rated 10 out of 10 by P.M. The Bike Hub
What do you like about our products and services?

Bike Hub got my flat tire changed out, same day. Love these guys!

Report a concern   June 24, 2022 — Rated 10 out of 10 by S.H. The Bike Hub - South Hill
What do you like about our products and services?

Outstanding customer service, high quality work and super good with communication.

Report a concern   June 23, 2022 — Rated 10 out of 10 by Mike Darvis The Bike Hub - 1st
What do you like about our products and services?

Superior service as always when I get any of my bikes worked on. The crew at the downtown location are top notch!

Report a concern   June 23, 2022 — Rated 10 out of 10 by Ken Cohen The Bike Hub - 1st
What do you like about our products and services?

We rented a bike for a week from Bike Hub. They were very friendly and helpful, the bike worked great, and the rate was reasonable. Highly recommend.

Report a concern   June 21, 2022 — Rated 10 out of 10 by M.D. The Bike Hub - South Hill
What do you like about our products and services?

Repairs done quickly, staff very friendly

Report a concern   June 20, 2022 — Rated 10 out of 10 by Dennis Goloshchapov The Bike Hub
What do you like about our products and services?

Responsiveness!

Report a concern   June 20, 2022 — Rated 10 out of 10 by J.G. The Bike Hub - South Hill
What do you like about our products and services?

Friendly, helpful people who share my passion for riding.

Report a concern   June 17, 2022 — Rated 10 out of 10 by B.D. The Bike Hub - 1st
What do you like about our products and services?

Tim and Noah at downtown store are awesome! Please give them both an enormous raise!

Report a concern   June 17, 2022 — Rated 10 out of 10 by E.L. The Bike Hub
What do you like about our products and services?

The staff was so helpful! It was such a smooth experience. I love my book.

Report a concern   June 17, 2022 — Rated 10 out of 10 by Dud Bowers The Bike Hub
What do you like about our products and services?

Professional service

Report a concern   June 15, 2022 — Rated 10 out of 10 by J.S. The Bike Hub - 1st
What do you like about our products and services?

Friendly, informative service

Report a concern   June 13, 2022 — Rated 10 out of 10 by G.M. The Bike Hub - South Hill
What do you like about our products and services?

Friendly, helpful, knowledgeable team! Love everything about the Bike Hub!

Report a concern   June 13, 2022 — Rated 10 out of 10 by Russ Reser The Bike Hub - South Hill
What do you like about our products and services?

Sean and crew at the bike hub are amazing! I always recommend them and appreciate their dedication and hard work.

I have had complex issues with bikes and componentry and they have been incredible in problem-solving and getting me back on the road and trail happy and satisfied

Report a concern   June 11, 2022 — Rated 10 out of 10 by Alex French The Bike Hub
What do you like about our products and services?

Very nice and helpful staff helped me get into the hobby!

Report a concern   June 11, 2022 — Rated 10 out of 10 by T.A. The Bike Hub
What do you like about our products and services?

Great service! Very speedy! These guys are knowledgable without being pushy or trying to get you to spend $ unnecessarily

Report a concern   June 11, 2022 — Rated 10 out of 10 by M.Z. The Bike Hub - 1st
What do you like about our products and services?

Staff are knowledgeable and provide outstanding customer service.

Report a concern   June 9, 2022 — Rated 9 out of 10 by Eliza Hersh The Bike Hub
What do you like about our products and services?

The last time I went to the shop on Sprague, the staff was very positive and took their time to fix my bike, even though I did not have an appointment.


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