Customer Testimonials
My flats are fixed when I arrive. Fast and efficient.
The staff are the BEST, a reflection of the way John Abernathy runs the Valley shop. They work hard to meet sometimes unreasonable customer requests, get work out the door on time or ahead of schedule, are helpful/courteous/respectful of customers and all at reasonable prices.
To put all of this into perspective, I can be a pretty demanding and hard guy to please! So if you need a new bike, parts/supplies or service, you can’t go wrong at The Bike Hub.
Reasonable prices/fast & thorough service. A+ employees all the way!
You guys bent over backwards to find a bike for me. Thanks for helping me get back on the dirt after my bike was stolen. Mark was very informative and John gave me a great price. Thanks again. Bob Van Order
Knowledgeable staff.
Low prices
Everything !!!!!
Easy fast great service. Awesome bike shop!
Simply a great business with professional, talented, kind, and respectful people working there. They and the work they do make you want to come back time and again. Love this place!
Im in my 60e and have had my bikes serviced there for years. I am never intimidated going in there like i often am in other bike shops.I think its important to establish a relationship with a shop that knows you and your bike needs rather than ordering everything on line. It pays in the end. These guys know bikes!!!
Far and away the majority of their customers ride bicycles. I was happy that they would take on servicing my recumbent trike. They've done good work for me. I particularly appreciate John's patience and persistence in figuring out and fixing a recent problem I had with both derailleurs, the rear free wheel and my chain.
best of the best of the best!!!!!!
You’re the best for service!!!!
Service is always outstanding. People are helpful and friend
Love Bike Hub! Everyone always makes me feel welcome. Expertise and professional services.
Very friendly staff and helpful.
Great service!
Quick and accurate.
Excellent professional service. Top quality bike repair and tune-up. Very good in every way.
Very pleased with the work done on my 9500 trek. John at the Bike Hub shop made repairs to my bike and it performs like a new one! Great job and professional friendly service!
This is THE best neighborhood bike shop. Great service and technical expertise.
They have the gear I need, when I need it.
Mark at the Bike hub hooked me up with a sweet new Marlin by Trek, he managed to transfer it from another location and set it up same day. Very greatful for his efforts and he deserves a raise.
Tim and Rick were awesome, super helpful and the bikes worked great! Will definitely be going back here!
Very educated and helpful team
great shop, great people.
I had my bike built here and it's spot on. They did a very good job on a high end build.
AMAZING service...thank you for IMMEDIATELY taking care of my issue so that my wife could use her bike for an upcoming ride in 2 days!! I really appreciated the sense of urgency and willingness to help get the gear issue fixed! I will DEFINITELY be back and have already referred several people to come see you! Thx again for everything!
We are new to the biking world, as my wife recently started competing in triathlons. She has an older bike, purchased brand new in 2009, stored during marriage and kids, and never had a single ride until 2022, when she started training for Ironman. The guys at Bike Hub set her up with a full service, and a fitting. As she is starting to figure out more her wants and needs, they are there to help every step of the way. One of the things she appreciates most is that they are eager to sell her what she needs, not upsell her on the most expensive item. Recently she purchased a part, and the gentleman explained that while the part that was nearly $100 more, was superior in a couple ways, it probably would not realize the best benefit on the older bike and recommended the less expensive part. We appreciate the honesty in an area where we are not highly familiar. We look to the experts for sound advice, and it's nice to know that they are actually trying to help, rather than make the highest sale. Bike Hub is our place, wouldn't go anywhere else.
All good great staff…always friendly and smiling
Best customer service!!!!