Customer Testimonials
Mark was awesome. I came in not sure of the type of bike I wanted or even needed. He asked me a couple questions to narrow our search, showed me a few different types and styles, and next thing I knew I was out for about a 15min test ride. It was about closing time and he and the other staff stuck around after hours while he adjusted and fitted me to my new ride.
Thanks a ton,
Jeff H.
The guys at the
bike Hub are always friendly, knowledgeable and professional. I have been going there for years and they are so helpful and polite.
Lots of choices and willing to order bikes and accessories. Ability to return if doesn’t work out. Sales.
Personalized, professional, competent and pleasant service.
Very helpful people, prompt service.
Great service!
Very nice work,
The bike selection is fantastic and the employees are knowledgeable. No pressure.
Good selection and very helpful, friendly staff.
The customer service is great! Mark helped me picked out bike that would be great fit for me. He also, set up my new bike for me and delivered. He was so nice, thank you! I definitely will refer family and friends here. Thank you 😊
My husband and I have always found the employees of Bike Hub to be customer friendly, and have received excellent service whenever we have brought our bikes in for work.
Clarity of communication,
Friendliness of employees,
Competency of technicians,
Reasonable pricing.
Excellent customer service and a very knowledgeable staff.
Very competent and friendly service.
Consistent great service, knowledgeable staff, and a friendly welcoming atmosphere.
Great service and professionalism.
I was truly impressed with the on the spot repair od mt road bike in 10 minutes- bike hub on Perry Rocks!
Best customer service!!!!
My flats are fixed when I arrive. Fast and efficient.
The staff are the BEST, a reflection of the way John Abernathy runs the Valley shop. They work hard to meet sometimes unreasonable customer requests, get work out the door on time or ahead of schedule, are helpful/courteous/respectful of customers and all at reasonable prices.
To put all of this into perspective, I can be a pretty demanding and hard guy to please! So if you need a new bike, parts/supplies or service, you can’t go wrong at The Bike Hub.
Reasonable prices/fast & thorough service. A+ employees all the way!
You guys bent over backwards to find a bike for me. Thanks for helping me get back on the dirt after my bike was stolen. Mark was very informative and John gave me a great price. Thanks again. Bob Van Order
Knowledgeable staff.
Low prices
Everything !!!!!
Easy fast great service. Awesome bike shop!
Simply a great business with professional, talented, kind, and respectful people working there. They and the work they do make you want to come back time and again. Love this place!
Im in my 60e and have had my bikes serviced there for years. I am never intimidated going in there like i often am in other bike shops.I think its important to establish a relationship with a shop that knows you and your bike needs rather than ordering everything on line. It pays in the end. These guys know bikes!!!
Far and away the majority of their customers ride bicycles. I was happy that they would take on servicing my recumbent trike. They've done good work for me. I particularly appreciate John's patience and persistence in figuring out and fixing a recent problem I had with both derailleurs, the rear free wheel and my chain.
Helpful staff.