Customer Testimonials
Your customer service is excellent.
you are always awesome
Bike Hub stocks a lot of great stuff and their staff is very knowledgeable and friendly.
Danny and Jon provide excellent service. From advice on equipment, to bike maintenance, to supportive suggestions they have kept me riding. I am a super master (over age 60) ultra endurance mountain biker logging about 300 trail miles per month. My current BIke Hub bought mountain bike has hugely changed my life...I am therefore eternally grateful to the Bike Hub.
Personal service, great products and most importantly, experienced advice ! Its the advice that only experienced shops have to keep my herd of 12 bikes running strong. For example, my 1999 Klein Mantra is running better than brand new with its freshly cleaned hydraulic Hope-Brakes, complete tune-up and brand new BFT tires. I love this older vintage bike. John sold me this bike brand new in 1999 ! Thanks Bike-Hub for 32 years of outstanding support !!!......Dave
Friendliness of the staff
Chris and his team are amazing. They got my teenager a perfect bike and listened to our needs!
Friendly knowledgable quality repairs! Dog friendly too.
Always friendly service.
Rad people who love to riff about all things bike!
Very friendly environment and they fixed my bike in less time than I expected
Excellent selection and great service. Small town personal feel and well worth a visit. Highly recommend for all your biking 🚴♀️ needs!
I loved that we actually got customer service. Mark knew a lot about bikes and was very helpful.
I had done my homework and I've ridden a lot over the years and Mark appeared to take all that into play while helping me sort out the best option for me.
You can tell the owner has a real passion for taking care of all your biking needs. Also the bike tech Jason really knows his stuff. I would recommend them over any shop around. Liberty lake Bike Hub rocks! Love my new E-bike.
Personal service, good explanation of diagnosis and service plan.
Good services
Friendly knowledgeable staff
These guys were knowledgeable, fast and efficient. They have good stock and we were able to pick up what we needed right away instead of ordering online and waiting. Keep up the good work guys!
Great products and knowledge of the products the service was top notch
There’s not a huge selection of accessories, but the guys who work there are nice and helpful! I love coming in 😊
Quick and on the spot to repair a flat.
The Bike Hub is always my go to spot for any bike repair. They are experts in getting old bikes to ride like new. And their prices Are very reasonable.
Competent and efficient staff
Great service, knowledgeable staff, helpful, all around great people and great shop!
The quality of there work
everyone there is very straightforward, helpful and helps figure out the best solution for needs, nut just trying to sell you more things. I highly recommend Bike Hub in the Valley.
So far so good!
Over the past few years we have enjoyed a great relationship with your Downtown 1st Ave store. It’s because of Tim, who has guided us through various rentals (when friends came to town) and a couple of purchases. Tim is our “guy,” friendly and expert and always helpful. We live right near a big bike store on 29th and Grand but will always go downtown because we know that we will be taken care of! Thank you.
Jon goes above and beyond!!
The Bike Hub team always takes care of me. Whether it’s a critical issue or one that can be scheduled, they are accommodating and great to work with. I’m lucky to work just across the street.