Customer Testimonials
John was amazing. He spent so much time helping get my bike all set up to fit just right. He has such a wealth of experience and knowledge. It was a great experience.
Excellent service.
The crew is always so willing, helpful and kind. It never matters the cost or condition of bike, they’re always willing to provide help. Never pressuring to buy or spend more than you want to, and always representing as a community partner.
Very friendly staff
Great service!
Good staff, good work.
Great people! Knowledgeable, friendly, fair and honest.
Our bikes are a lot of fun and you and your staff have been very friendly and helpful since we bought them in February. Thanks for your continued support and work.
Expertise, customer service, location
always amazing. thanks
Great attention to detail to finalize a repair
Great shop! Thanks, John.
Fast friendly service! Good people.
Very responsive to my need
Great people to work with, most helpful and quick service was great!
friendly, competent, and flexible service:)
The team at the Southill location is the best. Jon, Justin and everyone else are always friendly and knowledgeable. They are also willing to fix your bike on the spot if they have time.
Everything works like it should now and at a fair price. They were very professional.
John is always kind and helpful.
Best people best outcome. Should have had them service my eMTB months ago.
The employees were friendly, courteous, and clearly enjoy the industry. Turn around time was reasonable and the tune up was done to my satisfaction!
Competent, quick & friendly employees.
Knowledgeable staff!
the tune up was great. Rides great now. Ben and Liam Thurman
Thomas is wise with recommendations and quick to answer questions . I never felt pressured to purchase any particular item and having similar cycling preferences made it even easier. Thank you Thomas!
Everyone was extremely friendly and helpful
Justin understood the what needed to be tweak on my bike and performed the tasks quickly.
Your service is great. Your Trek verve 3 is going to keep me riding for many years.
Professional, very knowledgeable, and welcoming staff. I purchased my last three bikes there and cannot recommend the Bike Hub South Hill more highly.

Service, products and staff are all great! Great with special orders and tons of expertise.