Customer Testimonials
I appreciate the expertise and efficiency with which the staff resolves issues and completes tune-ups and work orders. The manager, John, is especially friendly, knowledgeable, accommodating, and professional.
They are the best!
Great crew, Great service
Helpful, enthusiastic team that allows customers, including myself, to buy with confidence. Had what we were looking for in stock and/or ready to transfer.
I am consistently amazed at the quality of service. John is a rockstar.
Knowledgeable, do everything to keep us on the road, whether asphalt or gravel.
The salesperson who helped my was very knowledgeable, friendly and helpful.
You shop is the best in town. Friendly service. Caring people.
The staff is great and John is extremely will to ensure your completely satisfied
John is always very helpful.
You are all helpful and if I need help figuring out new gear you are there to help. Thanks
Everyone was kind and very helpful.
John is outstanding. Best service ever.
Great customer service and super knowledgeable staff!
Friendly, knowledgeable staff!
Efficient and knowledgeable
Jon and Justin
Very helpful and friendly. As they worked on my bike I was given regular updates with details about what they were doing to fix my bike. I really appreciated that. If you are into bikes and want to buy a bike or have your bike serviced the Bike Hub is your place! You will find no better bike shop in the Spokane area.
Extremely friendly and professional service
The bike arrived in a timely fashion and was easily assembled. It was exactly as described. Thanks
Most helpful people I’ve ever met! They have no problem answering any and all questions that I have. I will only recommend this shop.
Personal service. Job well done.
Expert friendly service
Prompt, personal, and reliable service!
Super helpful guys!! Explained how to get my fat bike ready for the snow (tires). And helped me pick a good lock rather than one that just looked good, and did some major hunting for boots for fat bike. They are great.
The quality of work and attention to detail. Welcoming atmosphere and friendly assistance.
Great service super nice im not a bike guy and ive bought three for fam in last year at liberty lake
John is the man!
Friendly staff and good bike service.

It's the people that keep me coming back. You can get a great bike at all of the stores, but the time and attention are what sets you apart. Mariah is a gem!