Customer Testimonials
Staff is outstanding, products are outstanding, service is done on time and correctly.
Great peeps.
Helpful and knowledgeable.
Nice products.
You are always ready to do whatever it takes to keep us on the road with a well-tuned bike.
Good servicr
Great service and awesome employees
Buying my bikes was an amazing experience. The crews at both the Liberty Lake and South Hill stores were awesome. They took the time to see what we needed and made suggestions to make sure what we bought was what we needed.
Great service, the tune up and shifter clean and lube on my wife’s road bike is just what it needed, she was more than happy with the results of your work!
I like everything about this shot. Friendly people, quality work done quickly, and never charge more than necessary. I will never go anywhere else.
I walked in, was waited upon immediately and walked out with the best of quality items I was looking for. The gentleman who helped me even came out and showed me how & put on my new bike rack on my car - then made sure I understood and could demonstrate back to him how to do it correctly- WOW!!!! Amazing customer service rare in these days!!!
Singing it from the rooftops your wonderful care of me!!
Thomas has been a great help👍
John and his team are top notch experts and go out of their way to help!
Very friendly and knowledgeable. Excellent service! Will definitely go there for all of my bike needs.
Good solid team of techs and assistants.
The staff at Bike Hub are knowledgeable, approachable and humorous to talk to. They are helpful with the small stuff like little repairs that I can do and they help with finding my next new bike, which I recently bought from them. Bike Hub is the go-to bike store in Spokane for me and my extended family.
Great service and great team. Grabbed a cool hat from them as well. Very happy!
Years ago, my bike's guts blew out just days before a week-long backcountry trip. Bike Hub built it back better — turned the 2x into a 1x with more range and a huge granny that I have used unashamedly to get deeper into the backcountry.
Friendly, smart, and kind. Proud to have these folks as my LBS.
Amazing Service as usual. Everyone was very helpful, friendly and the tune up my bike received was top notch. They even replaced the sag indicator on my rear shock!! Thanks!
Job well done
tim was great
John changed my derailleur to axs and was super personable and friendly. He explained everything and even fixed my bent hanger that I didn’t realize was a big issue with my previous cable shifting. He is an asset to your business!
After the tune-up on my Trek 18 speed bike, it was like new again! Great maintenance repair!
Always very friendly and extremely helpful
Fast and fairly priced service/repairs!!!
Everything -Bike Hub is the BEST!!
The BikeHub is the best bike shop I've ever experienced. Knowledgeable and friendly staff, fast service and smart inventory; they always seem to have just what I need. I drive by another bike shop just to go to BikeHub.
I don't usually write reviews, but I would be remiss in not recognizing the amazing experience I have every time I enter The Bike Hub. I took my son's bike in for repairs and a tune up last week. From the moment I walked in, the staff were incredibly friendly and made me feel welcome. They offered prompt service, ensuring my son's bike was attended to as quickly as possible. They kept me informed of the progress during the repair, which I really appreciated.
Not only did they provide an excellent free bike tune-up, but they also went above and beyond by completing extra services at no additional charge. This level of customer care and attention to detail truly sets them apart.
Friendly
These guys are good, and great. Very much great and good.
Always honest about the costs before the work is done.
Very knowledgeable and friendly.
Seem to genuinely care about fitting the correct bike to the person's ability and interest

Nice low key attitude.