Customer Testimonials
Job well done
tim was great
John changed my derailleur to axs and was super personable and friendly. He explained everything and even fixed my bent hanger that I didn’t realize was a big issue with my previous cable shifting. He is an asset to your business!
After the tune-up on my Trek 18 speed bike, it was like new again! Great maintenance repair!
Always very friendly and extremely helpful
Fast and fairly priced service/repairs!!!
Everything -Bike Hub is the BEST!!
The BikeHub is the best bike shop I've ever experienced. Knowledgeable and friendly staff, fast service and smart inventory; they always seem to have just what I need. I drive by another bike shop just to go to BikeHub.
I don't usually write reviews, but I would be remiss in not recognizing the amazing experience I have every time I enter The Bike Hub. I took my son's bike in for repairs and a tune up last week. From the moment I walked in, the staff were incredibly friendly and made me feel welcome. They offered prompt service, ensuring my son's bike was attended to as quickly as possible. They kept me informed of the progress during the repair, which I really appreciated.
Not only did they provide an excellent free bike tune-up, but they also went above and beyond by completing extra services at no additional charge. This level of customer care and attention to detail truly sets them apart.
Friendly
These guys are good, and great. Very much great and good.
Always honest about the costs before the work is done.
Very knowledgeable and friendly.
Seem to genuinely care about fitting the correct bike to the person's ability and interest
Great group of people to work with that have a lot of knowledge and are always willing to help.
Great friendly attitude to make things happen and get my family riding. Letting us barrow a wheel while waiting for the one ordered allowed my son to get in many rides w friends. Thanks.
Good quality products and knowledgeable employees.
Good selection bikes
The folks are very helpful and do all they can to help me with my needs.
Can’t say enough great things about the great service you get from the moment you walk in the door. You’re greeted the moment you walk in and treated with respect even if you’re there just to ask questions. Great group of guys who love to ride and talk shop. I recommend this shop to everyone I can.
The people!! John and the staff at the Valley location are the best.
Always great service and information. Quick turnaround on service repairs. Thanks.
The staff are incredibly helpful and knowledgeable, plus they go out of their way to talk bikes with our bike-obsessed kiddos and that means the world! We've had several tune-ups and installs done, and each time we've felt great about the products and service. Absolutely recommend their business to all!
Staff is very helpful, even to the point of solving small issues free of charge. When I returned for service, they offered advice on upgrades when I am ready and in the mean time different adjustments to my current gear and riding style. I appreciate that.
Friendly staff that is helpful and not arrogant.
I broke the valve core off and kept forgetting to replace it, but your staff threw a new one on there for $1.99 without asking whike my bike was in for fork service.
Great bike shop with very friendly and knowledgeable staff!
I appreciate the opportunity to have my e-bike serviced at this location. Even though they are two weeks out it was still worth the time. Thank you for all you do to ensure complete customer service satisfaction.
Always great service.
Personal service. These guys take great care of me and my bike.
Very friendly and affordable service!
All the guys there are awesome. Knew just what I needed and how to get it set up for me! I am a grannie doing my first bike packing trip and they helped me with all kinds of questions and adjustments! Thanks!
Amazing Service as usual. Everyone was very helpful, friendly and the tune up my bike received was top notch. They even replaced the sag indicator on my rear shock!! Thanks!