Customer Testimonials
Mark is very good looking and provides icy cold beverages while you wait. He smells pretty good too.
Staff was patient, practical and really helped me get my bicycle back ready to ride, without upselling me. Really great store. I’ll be back!
Good products, great service
Very helpful in all asoects
Knowledge, friendly staff. Have the authentic product without waiting for Amazon
friendly and skilled staff
Knowledgable, friendly and happy. They love bikes and it shows.
The Bike Hub Liberty Lake is always helpful and knowledgeable about anything I bring in to them. As I get back into riding both road and mountain these guys are my bike shop and I would recommend them to anyone and everyone!
Yes
I’ve been a couple times to get things fixed on my bike. Everyone has always been super professional, knowledgeable, and helpful. Also,The prices have always been very reasonable.
Best customer service in the area. This is by far my favorite shop.
Patient personal attention. No pressure.
The customer service and knowledge.
Friendly employees.
Friendly staff that works hard for quick turn around on repairs.
Great deal on MTB. Able to have decent test ride. Friendly support and service.
Great service and quality products. I’ve now purchased 4 bikes from them!
The staff is always eager to help and very knowledgable. My go to source for all things bike-related.
Excellent and thorough tune up. Great communication and great work on fixing my bike.
Awesome people who are very knowledgeable! It's always a great experience with Bike Hub!
The people are very knowledgeable and answer all my questions.
Quality work at a fair price. Honest and friendly, a rare combination
Jon and the team provide outstanding service and are super helpful.
Bike Hub is my spot to purchase all my biking needs.
I feel like I am a part of the team when I go in. They know my name and are very knowledgeable about bike
Thank you.
Tim was great
Service was outstanding on fixing a clicking noise on my eBike. They got on it right away and had my bike back in just a few hours. Everyone is very friendly and its obvious they know how to fix bikes. Rand Young
Good, friendly and fast service. 👍
I worked at the highest level of customer service as a Porsche Brand Ambassador for 19 years. I am amazed at the level of service I have received from the Staff at The Bike Hub Spokane Valley And Liberty Lake locations. They helped me build my dream Trek Fuel and continue to give excellent service in all aspects of my Cycling Journey. The level of knowledge regardless of products from bikes to riding supplements and cycling gear is outstanding.
If you are in Liberty Stop in and say hello to my guy Tim!
Regardless of location I know you will be taken care of.
Thanks Tim and the entire staff for taking care of my family’s cycling needs.
Name removed
Marvelous people now becoming good friends that make the Bike Hub my go-to place for my cycling needs. They always make time for me immediately when I have a sudden issue arise; be it a slightly misaligned rear derailleur or a new fitment on a newly acquired road bike.
What makes this place even sweeter; they have late afternoon fondos on Wednesdays that are very fun to participate in.
These are not just people who work on bikes and sell bikes, they are cyclists, mountain bikers, trail racers. They know their stuff! Whether you have a top of the line SLR8 Madone Project One or an early 2000s aluminum Alpha Bontrager, matters not to them. They will give both bikes equal, top shelf respect.
And that is why I will be a customer for life with them!

Good products and explanations.