The Bike Hub

Customer Testimonials

Report a concern   June 3, 2025 — Rated 10 out of 10 by Jan Kirk The Bike Hub
What do you like about our products and services?

Professional , very friendly and excellent work

Report a concern   June 2, 2025 — Rated 10 out of 10 by David Moe The Bike Hub - South Hill
What do you like about our products and services?

Brought 2 bikes in for servicing and needed some questions answered. The bikes were done on time, the work was beautiful and the bill was no surprise. Then Josh helped me load my bikes and in the process I learned a better way to load them on my bike rack … I had no idea there was a better way. This shop and the people who work there are top notch!! Amazing!

Report a concern   May 31, 2025 — Rated 10 out of 10 by Heidi Christensen The Bike Hub
What do you like about our products and services?

Guys at Bike Hub are super awesome and serviced by Kestrel with love. Thank you.

Report a concern   May 31, 2025 — Rated 10 out of 10 by Tony Way The Bike Hub
What do you like about our products and services?

Good quality bikes and friendly service. Top notch repair service!!!

Report a concern   May 30, 2025 — Rated 10 out of 10 by Wayne Hill The Bike Hub
What do you like about our products and services?

I was treated well and very pleased with the work and guidance the employees gave me.

Report a concern   May 30, 2025 — Rated 10 out of 10 by A.D. The Bike Hub
What do you like about our products and services?

The folks at The Bike Hub are friendly, knowledgeable, and have been providing great service (I've been a customer for 10 years or so).

Thanks

Report a concern   May 29, 2025 — Rated 10 out of 10 by C.M. The Bike Hub - South Hill
What do you like about our products and services?

Service was prompt and reasonably priced.

Report a concern   May 28, 2025 — Rated 10 out of 10 by Rick Berger The Bike Hub
What do you like about our products and services?

Reasonable bike and accessories selection. Very friendly and knowledgeable staff.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Terry Harlan The Bike Hub - South Hill
What do you like about our products and services?

Justin, John, and crew are amazing! They turned around our last request in short order and we were out riding for the holiday weekend, instead of wishing our bike was ready.

We've purchased several bikes from the Bike hub over the last 15 years or so; the service is always top grade, they are friendly and funny; and absolutely know their way around a wrench.

Highly recommend this company for your next machine or repair, just keep your blinders on while you're there; you'll be waiting for that repair and there are dozens and dozens of high end bikes calling your name.

Report a concern   May 23, 2025 — Rated 10 out of 10 by L.C. The Bike Hub - South Hill
What do you like about our products and services?

Always great service. Except this time! I brought in my bike to have the back tire replaced and went for a tune up as well. My bike came back tuned by with the same worn out tire. Didn't notice until I got home.

Report a concern   May 22, 2025 — Rated 10 out of 10 by J.F. The Bike Hub - South Hill
What do you like about our products and services?

Quick service, good stuff

Report a concern   May 22, 2025 — Rated 10 out of 10 by Trever Brown The Bike Hub
What do you like about our products and services?

Such an epic shop!

Report a concern   May 20, 2025 — Rated 10 out of 10 by B.B. The Bike Hub - South Hill
What do you like about our products and services?

Great service from John helping with selecting an e-bike.

Report a concern   May 17, 2025 — Rated 10 out of 10 by Greg Connolly The Bike Hub
What do you like about our products and services?

The team, the products and their commitment to the community

Report a concern   May 17, 2025 — Rated 10 out of 10 by Candice Martin The Bike Hub
What do you like about our products and services?

John was very helpful in getting my first e-bike. He helped in verifying the fit was right before buying. Once purchased, he showed me all of the features and again made sure it was the right fit and ready to ride. He went above and beyond and I was very confident in my purchase. I will be back with any other bike needs, and I’m very happy I went with The Bike Hub!

Report a concern   May 17, 2025 — Rated 10 out of 10 by Mike Lane The Bike Hub
What do you like about our products and services?

The overall knowledge and experience from John and Mark were exceptional. It made my decision a lot easier to make on the purchase of the bike.

Report a concern   May 16, 2025 — Rated 10 out of 10 by E.H. The Bike Hub
What do you like about our products and services?

Knowledgeable, friendly, and helpful staff.

Report a concern   May 16, 2025 — Rated 10 out of 10 by J.P. The Bike Hub
What do you like about our products and services?

Friendly helpful service. Knowledgeable staff

Report a concern   May 12, 2025 — Rated 10 out of 10 by Bruce Baldwin The Bike Hub - South Hill
What do you like about our products and services?

Great personal service with clear communication on what was going on with the bike.

Report a concern   May 11, 2025 — Rated 10 out of 10 by S.H. The Bike Hub - South Hill
What do you like about our products and services?

The team at The Bike Hub is outstanding. They are knowledgeable, friendly and helpful. This is definitely the place to go for outstanding service.

Report a concern   May 10, 2025 — Rated 10 out of 10 by Martin Thom The Bike Hub
What do you like about our products and services?

Good selection, reasonable prices and just an awesome shop. Thomas and the rest of the crew have always had top notch customer service.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Brett Eckenrod The Bike Hub - South Hill
What do you like about our products and services?

Got my brakes done faster than I expected! Awesome service!

Report a concern   May 9, 2025 — Rated 10 out of 10 by P.S. The Bike Hub
What do you like about our products and services?

My friendly locally owned bike shop

Report a concern   May 9, 2025 — Rated 10 out of 10 by Chris Grimmett The Bike Hub
What do you like about our products and services?

The staff at The Bike Hub is so great to me. They are friendly and they go great work

Report a concern   May 8, 2025 — Rated 10 out of 10 by S.S. The Bike Hub - South Hill
What do you like about our products and services?

We have been working with John in searching for an e-bike for me. His cheerful and enthusiastic personality Certainly sets him apart. The staff at the Spokane Valley store were also very helpful when we started our search. Both locations have staff that are knowledgeable, helpful, down to earth and make it easy to make them our "home" bike shop.

Report a concern   May 8, 2025 — Rated 10 out of 10 by J.H. The Bike Hub
What do you like about our products and services?

Super help when I was buying. Great service since. Thank you Bike Hub!!

Report a concern   May 7, 2025 — Rated 10 out of 10 by Michael Mckenzie The Bike Hub - South Hill
What do you like about our products and services?

I get great service every time I go into the store.

Report a concern   May 7, 2025 — Rated 10 out of 10 by B.A.J. The Bike Hub
What do you like about our products and services?

Awesome customer service to repair my Trek e-bike!

Report a concern   May 7, 2025 — Rated 10 out of 10 by Katie Ferris The Bike Hub
What do you like about our products and services?

Best Bike shop in the area. The bike techs are knowledgable, friendly and efficient!

Report a concern   May 6, 2025 — Rated 10 out of 10 by J.L. The Bike Hub
What do you like about our products and services?

Knowledgeable and great customer service.


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