The Bike Hub

Customer Testimonials

Report a concern   July 11, 2025 — Rated 10 out of 10 by D.H. The Bike Hub
What do you like about our products and services?

Great customer service and good selection of products

Report a concern   July 9, 2025 — Rated 10 out of 10 by S.W. The Bike Hub - South Hill
What do you like about our products and services?

Great service, above and beyond expectations.

Report a concern   July 9, 2025 — Rated 10 out of 10 by Donald Barden The Bike Hub - South Hill
What do you like about our products and services?

Terrific, competent, and friendly staff. I couldn't be happier with the service I have received over the years.

Report a concern   July 4, 2025 — Rated 10 out of 10 by Adam Knapp The Bike Hub - South Hill
What do you like about our products and services?

Great people! Great knowledge! Great local representation! Genuinely passionate about bikes and our local community. Couldn’t ask for a better team

—highly recommend!

Report a concern   July 3, 2025 — Rated 10 out of 10 by Paul Schuster The Bike Hub
What do you like about our products and services?

Even though your bike mechanics were busy, one of them took the time to find a part for the bike I bought in and he installed it. He also took the time to give it a tuneup, so it’s in good shape now.
Thanks much!
Paul S.

Report a concern   June 30, 2025 — Rated 10 out of 10 by Jeff Rude The Bike Hub - South Hill
What do you like about our products and services?

I brought my MTB in for service as the rear wheel had some play. It appeared my rear hub would need replacing and I was quoted 1-2 weeks. I received a message from them within 2 days saying the service was done. When I picked up the bike the rear wheel was solid and they told me it only needed to be tightened. Saved me a bit of money; very appreciated.

Report a concern   June 30, 2025 — Rated 10 out of 10 by R.L. The Bike Hub - South Hill
What do you like about our products and services?

Great service

Report a concern   June 30, 2025 — Rated 10 out of 10 by Karal Scott The Bike Hub
What do you like about our products and services?

Very friendly and professional, plus they got the work done on my e-bike sooner than promised.

Report a concern   June 29, 2025 — Rated 10 out of 10 by J.O. The Bike Hub - South Hill
What do you like about our products and services?

Very friendly and helpful

Report a concern   June 29, 2025 — Rated 10 out of 10 by H.K. The Bike Hub
What do you like about our products and services?

Everyone is always so friendly and helpful!

Report a concern   June 29, 2025 — Rated 10 out of 10 by Juliet Mondal The Bike Hub - South Hill
What do you like about our products and services?

What can I say? They are the best! Become a customer and you become a friend. They know your bike and they know your name. Even though they’re really busy. They always try and find time to give you the service you need. When you pick up your bike, they break down the cost how long they spent working on your bike and what functions they performed on it. You never have a question about what they are charging you because they explain it completely. I love this business and wouldn’t trust my triathlon bike that I use for racing with anyone else.

Report a concern   June 28, 2025 — Rated 10 out of 10 by G.D. The Bike Hub - South Hill
What do you like about our products and services?

Fast knowledgeable service, Thanks Jon.

Report a concern   June 28, 2025 — Rated 10 out of 10 by J.S. The Bike Hub - South Hill
What do you like about our products and services?

The staff love bikes! They are enthusiastic about all things related to bikes. They genuinely enjoy keeping people on their bikes and getting people onto bikes.

Report a concern   June 26, 2025 — Rated 10 out of 10 by S.S. The Bike Hub - South Hill
What do you like about our products and services?

The Bike Hub service is FANTASTIC!

Report a concern   June 26, 2025 — Rated 10 out of 10 by J.M. The Bike Hub
What do you like about our products and services?

Friendly and helpful service.

Report a concern   June 24, 2025 — Rated 10 out of 10 by Mike Berube The Bike Hub
What do you like about our products and services?

The staff was willing to help me out when my plans changed and I needed a quick first tuneup. I appreciate their flexibility and willingness to help.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Dan Deruyter The Bike Hub - South Hill
What do you like about our products and services?

Great, knowledgeable service, in a friendly shop.

Report a concern   June 22, 2025 — Rated 10 out of 10 by R.M. The Bike Hub - South Hill
What do you like about our products and services?

The friendly staff is the reason I come here. It helps that the people that work here actually ride and are passionate about biking. Thanks for the great service.

Report a concern   June 21, 2025 — Rated 10 out of 10 by Yvonne Theodore The Bike Hub
What do you like about our products and services?

The people that work there are knowledgeable and professional. They had a bike for sale within my budget. Turns out it was the perfect bike for me. Trek SL5 Gen4. I like that they have a no drop weekly ride.

Report a concern   June 21, 2025 — Rated 10 out of 10 by D.B. The Bike Hub - South Hill
What do you like about our products and services?

Extremely helpful and friendly staff, high quality products, great service.

Report a concern   June 19, 2025 — Rated 10 out of 10 by J.S. The Bike Hub
What do you like about our products and services?

Speedy service and friendly staff

Report a concern   June 19, 2025 — Rated 10 out of 10 by L.A.H.W. The Bike Hub
What do you like about our products and services?

The service is excellent- there is no one better than the guys at Bike Hub. They are extremely knowledgeable about bikes and biking but they add the personal touch by knowing what kind of biker you are and work really hard to meet your needs. We love the Bike Hub and will go no where else for our bike needs!

Report a concern   June 16, 2025 — Rated 9 out of 10 by J.O. The Bike Hub
What do you like about our products and services?

great vibe, service and community support.

Report a concern   June 16, 2025 — Rated 10 out of 10 by Dan Broderius The Bike Hub
What do you like about our products and services?

The staff, eager to help! Don't see much of this anymore!

Report a concern   June 14, 2025 — Rated 9 out of 10 by L.G. The Bike Hub - South Hill
What do you like about our products and services?

Friendly and helpful service.

Report a concern   June 13, 2025 — Rated 10 out of 10 by Sophie Melin The Bike Hub
What do you like about our products and services?

Very communicative and great customer service. Ordered a new part and had my bike fixed promptly.

Report a concern   June 12, 2025 — Rated 9 out of 10 by C.D. The Bike Hub - South Hill
What do you like about our products and services?

Good range of products, good service, quick delivery of new bike.

Report a concern   June 8, 2025 — Rated 10 out of 10 by Kevin Finch The Bike Hub - South Hill
What do you like about our products and services?

Generous, responsive and knowledgeable staff.

Report a concern   June 5, 2025 — Rated 10 out of 10 by T.W. The Bike Hub
What do you like about our products and services?

Very friendly and worked me in!

Report a concern   June 3, 2025 — Rated 10 out of 10 by M.B. The Bike Hub - South Hill
What do you like about our products and services?

Jon, was very clear, with every question I had.


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