Customer Testimonials
Great service and very attentive to my questions. Great team
Incredible customer service! Downtown store staff were very polite, answered all our questions, lent their personal opinions on numerous items for biking. Already recomended to my brother
A customer for life, these people ROCK!
Bike Hub is the best! Just had them complete some work on one of our e-bikes that had the hub motor short out. The bike was under warranty and the maker sent us a new hub & wheel assembly. Bike Hub got it installed and sorted for under $100 as the labor portion wasn't covered under our warranty.
And ... always the nicest people there, seriously.
Definitely the fastest most experienced shop in town!
Bike Hub are the pros in town.
Very helpful.
Personable and professional
Just recommended you to a buddy who didn't have a LBS!
Friendly staff. Great service. Informative, letting me know exactly what would be done and how much it would cost. Answered my questions in a way I would understand what and why certain services would be needed. Also notified me when service would be completed and were true to this time schedule.
The technician listened to my concerns and requests. Very courteous
Great customer service.
Good times, good people, good bikes :-)
This has been a great bike shop for me. Always trying to find a repair or gear solution. Service has been flexible to help me stay on my bike.
I try at every opportunity to refer people to the Bike Hub. I totally trust them. Trust is the most important concept for me to shop somewhere.
Great service. Really appreciated the way we were treated.
Knowledgeable and friendly staff that get to know your riding preferences and help select bike options that meet your needs.
Friendly, knowledgeable staff that ride daily so they know what they are talking about and are willing to share their experiences and biking knowledge for their customers. I have been in a number of times and have never had a bad experience. I always learn something and usually have a laugh or two while being educated. It is a great store for all your biking needs!
The bike meet all my needs from is comfort to features. Great quick service
Very friendly and knowledgeable staff
Nice guys, informative, happy to answer my questions, did a great job tuning up my bike.
Service is great and friendly atmosphere
The guys are all very knowledgeable and helpful. They even helped to trim my expense and did a great job of raising my handlebars! Much appreciated!
Awesome staff!!
Great selection and service, considering the supply chain issues affecting the bike industry.
You guys rule the midnight air!!
Great service and prices
Always good service & repair. Great business !
Workers were very pleasant, solved the problem quickly and efficiently, gave clear explanations and were very willing to help! (Even provided first aid)
Service was super fast, professional, friendly, and reasonably priced!
Danny

Good Customer Service Support