Customer Testimonials
Friendly and helpful customer service.
Quick and excellent service.
John went above and beyond. My Trek bike was ran over and I thought there was no way. I got my bike back so quick and on the road again in less than two weeks for a major repair. Everything on my bike was perfect! Would recommend! Thank you guys!
Knowledge
Fast and friendly
Personal service and knowledgeable staff.
Awesome people. I trust their advice and work too!
Great service and very helpful! I’ve been very pleased with everything we’ve purchased.
Friendly and knowledgeable staff, great shop at Liberty Lake location. However, inventory/choice was limited. Happy you are here.
The products were big and the services were long
Their products are great, they make sure that the bicycles perform perfectly
Experienced technicians
Number one…Excellent, professional, skilled services! Very clean shop with exceptional inventory for all ages and styles of bikes. Turn around time very good! All right here in Liberty Lake!
Willingness to hear what I wanted and to work with my expectations. So many times bike shops I try and convince customers that they always need to spend more to get better. But not here. They listened that I just wanted some simple tune ups and tunes and they were happy to help.
I will go back
Great service, reasonable price. They know their stuff!
The staff. I have mostly dealt with John and Danny. Both are consummate professionals and can answer all of my questions and have responded very promptly to my concerns. I have absolutely no reservations leaving my fairly expensive bike there for service, knowing that it will be in tip-top shape when I get it back. I cannot recommend the South Hill Bike Hub more highly.
Tim at the downtown store is always super helpful and friendly. Always a good experience.
Honest and friendly
The humans at the Hub are the best!
The staff is very friendly, knowledgeable and welcoming to the store. They also have a good inventory and are very helpful!
Great customer service and very timely repair!
Awesome service and friendly people who really know their stuff. Love this place!
Fast, excellent service. Experienced, knowledgeable employees. Best We've ever had. Highly recommended.
Thoughtful staff. I appreciate Tim.
Very knowledgeable folks. All services done well. Will be a repeat customer.
Danny Z was very helpful in choosing the right bike for me. So far, so good
I trust them.
Awesome service as usual
I recently got a new bike and was needing input on bike locks. The reps were super helpful and understanding!! Definitely going back for all of my bike needs. :)

Love the Hub!