Customer Testimonials
Outstanding service! The staff went beyond expectations in assisting my wife and me in purchasing our first e-bikes! Thank you!!
Knowledgeable staff and great value
Friendly, knowledgeable staff and timely service.
Best service hands down…great people, great vibe…definitely recommend!
I like that even when you’re maybe shortstaffed and have a lot of customers you’re still always really nice. It makes a big difference and keeps me coming back to the bike hub. Your staff is never too busy to give me tips or answer my questions. Several times if I have just needed a little screw or a spring or something, you’ve just given it to me without charge. At times I could have just gone to Walmart or somewhere else and maybe spent less money but I would never get the good feeling I have at the bike hub!
Friendly personnel, great service.
Friendly Place. Nice stores.
Competent and friendly staff and good prices.
Exceptional service & attention to detail. Our bikes are back to brand new!
Owner good guy with good value. They are super busy for a reason.
Fantastic service. Amazing efforts made to fix our tandem!
You all are so helpful and nice. I really appreciate your attitudes and of course, service!.
I had an absolute great experience with the new bike purchase and the attention to detail when getting it all set up for me.
Service was efficient, the young lady was informative, cordial and personable. Much appreciated.
Knowledgeable nice people
Always loved Trek, great friendly service at Pines store. Love my E-MTB.
Tim rocks!!!
Great shop with very helpful technicians. I will definitely go back!
Friendly staff. Good mechanics. Fair prices
Quality & Service
Friendly and helpful staff.
All the crew at The Bike Hub are friendly, helpful and knowledgable.
Great team, very helpful and knowledgeable
Knowledgeable and friendly staff. Good selection and reasonable turn around times for all services. Best bike shop in town.
That space is amazing! Always love the staff at the bike hub.
The Bike Hub has always been “my go to” for a bike shop that offers great service. Turn around time to get me back out and riding the trails is why I go there.
My go to always. John and crew are the best.
Your manager was great! remembered me and gave great service!
The staff was very friendly and helpful. The store was very nice. My bike was ready before the scheduled date.

Good communication during the intake process. And simple , effective email/text comms after that. Plus, great maintenance service and knowledge.