Customer Testimonials
Friendly employees.
Friendly staff that works hard for quick turn around on repairs.
Great deal on MTB. Able to have decent test ride. Friendly support and service.
Great service and quality products. I’ve now purchased 4 bikes from them!
The staff is always eager to help and very knowledgable. My go to source for all things bike-related.
Excellent and thorough tune up. Great communication and great work on fixing my bike.
Awesome people who are very knowledgeable! It's always a great experience with Bike Hub!
The people are very knowledgeable and answer all my questions.
Quality work at a fair price. Honest and friendly, a rare combination
Jon and the team provide outstanding service and are super helpful.
Bike Hub is my spot to purchase all my biking needs.
I feel like I am a part of the team when I go in. They know my name and are very knowledgeable about bike
Thank you.
Tim was great
Service was outstanding on fixing a clicking noise on my eBike. They got on it right away and had my bike back in just a few hours. Everyone is very friendly and its obvious they know how to fix bikes. Rand Young
Good, friendly and fast service. 👍
I worked at the highest level of customer service as a Porsche Brand Ambassador for 19 years. I am amazed at the level of service I have received from the Staff at The Bike Hub Spokane Valley And Liberty Lake locations. They helped me build my dream Trek Fuel and continue to give excellent service in all aspects of my Cycling Journey. The level of knowledge regardless of products from bikes to riding supplements and cycling gear is outstanding.
If you are in Liberty Stop in and say hello to my guy Tim!
Regardless of location I know you will be taken care of.
Thanks Tim and the entire staff for taking care of my family’s cycling needs.
Name removed
Marvelous people now becoming good friends that make the Bike Hub my go-to place for my cycling needs. They always make time for me immediately when I have a sudden issue arise; be it a slightly misaligned rear derailleur or a new fitment on a newly acquired road bike.
What makes this place even sweeter; they have late afternoon fondos on Wednesdays that are very fun to participate in.
These are not just people who work on bikes and sell bikes, they are cyclists, mountain bikers, trail racers. They know their stuff! Whether you have a top of the line SLR8 Madone Project One or an early 2000s aluminum Alpha Bontrager, matters not to them. They will give both bikes equal, top shelf respect.
And that is why I will be a customer for life with them!
Friendly staff and high quality products
I had a small job that you took care of promptly at a reasonable price
John is the best. Thorough and friendly. Even when he is swamped.
Great service
They recently did some repairs on my bike. It was mostly a tune-up, however, the end result was that my bike was in better shape and functioning better than I ever remember. They did a fantastic job.
Customer service was stellar from the time you walked in the door and when you left! We will recommend bike hub to all our friends looking into biking!
Just needed a chain and an inner-tube today. But as always, they had what I needed and were friendly and helpful. I highly recommend The Bike Hub for Parts and Services. They're all great to work with.
Excellent timely service, very helpful and knowledgeable.
This is a terrific bike shop with friendly and knowledgeable teams who are very interested in helping and providing great feedback and direction on your bike.
John is the goods, I never wonder if it's going to be done right; and even when I forget to have him look at a brake pad or a light attachment or a drive; I'm always thrilled to see he already has addressed and fixed things.
These bikes can be expensive, so having a shop like the Bike Hub available to keep these machines in top condition; it's priceless.
We're huge fans of this Company, we own about half a dozen of their machines, and we'll go here first for any future N+1's.
T Harlan
Love these people...very helpful.
You just seem to just have good people working there, and a good selection of bikes.
Fantastic group of people!
Friendly helpful professional
The customer service and knowledge.