Customer Testimonials
customer service is awesome!
I go to BikeHub because of the friendly and capable staff.
Great products and services!
Great Service
It was pretty fast and they had the parts there. Friendly and affordable.
great service fair price
Very eager to help, even if it's just a flat tire! I'm on my 5th bike with these guys and they will continue to get my business. Always friendly, helpful and understanding.
I had great service and attention from the people at the Bike Hub. They were knowledgeable, let me try out bikes, looked up availability of other bikes, and made it easy to order one. When the bike came in, they put it together, added the additional components I wanted, and made sure the bike was fit to me. They were super friendly and didn’t make me feel intimidated, even though I hadn’t bought a bike in 25 years. The bike I got is high quality, and I have no doubt they will stand behind it.
It's so great to have a LBS. I've been going to them for about 10 years now, and Bike Hub has never steered me wrong or tried to upsell me. And their mechanic services are always spot on. Have kept my 2014 FS 29er riding gorgeously, including a 1x conversion, new tires, new dropper, you name it. I'm not in there much more than once or twice a year, but I picked up my bike a week after it was due once and the guy behind the counter knew my name.
Great service, friendly staff, awesome prices!
Great service! These guys really take good care of customers and know their stuff!
The Bike Hub always provides professional friendly service for all my biking needs!
East to work with and not condescending like many bike mechanics I've interacted with!
I like that you listened to what I wanted for my bike. I like that you were clear when it would be done. I like that it was affordable. 10/10 would recommend.
The staff are all so friendly! They explain what’s going on and what needs to be done. My bike was ready in a reasonable amount of time. Good communication!
Bike Hub is the best! They always go above and beyond, they are good people, and most importantly - they always do it right. Every single time. I don’t trust anyone else to work on my bike - these guys are next level! Thank you John, Thomas, Zach, Josh, and Tim - you all have built something really great in our community!
Jon.
Also everything you do to help me have the most fun. Thanks for being the best!
Extremely helpful and knowledgeable.
Great experience.
Very knowledgeable and experienced staff that is concerned about getting the right bike for your personal needs. Can’t say enough about the quality of owners of this company. No pressure to purchase and very easy to deal with. Bike Hub has an awesome product line that is backed up by an excellent service department.
Highly rec Bike Hub for all your mt bike needs.
Awesome, friendly/knowledgeable staff and timely service!
Bike Hub has friendly and expert mechanics to help you get ready for the spring bike.season!
Great service as always thank you
Great friendly service. They kept me updated on my bikes progress.
The products are top notch and the customer service is always outstanding. The employees are so knowledgeable and helpful & most of them have been there for years! Highly recommend!
Y'all are pretty rad!
The Bikehub always delivers top tier service and products, support those who support you! Pedal faster!
Great customer service! Phenomenal brands choice. I would absolutely recommend this shop to anyone.
Thank you! I brought my son (6) in and we bought a used bike. He LOVES it!!!! Thank you for being so helpful. We look forward to many bike rides together.
Godd guys and good servise. Very competant
A nice inviting store with good people working there and providing good service for purchase of a Washington State electric lottery bicycle.. However, when selling bike lights you really should tell customers how to charge them. I bought two which, it turned out, charged in different ways and neither came with instructions. I was unable to figure out either procedure at home nor on the Internet which actually provided incorrect information. Had to make a special trip back to the store for instructions. I was very unhappy and frustrated that you had complicated something so simple just by not providing instructions.