Customer Testimonials
great customer service
Well it was your people. I was late getting my fat bike tuned up. Of course my tires were out of air. And instead of just blowing me off, the cool guy, I forgot his name. Pulled out a mtn bike and showed me how to do the stans stuff. I bought the Stan’s stuff from the bike hub. But he showed me how to do it. Which I did and had an awesome ride with my friends the next day with my friends up any mt Spokane. My bike was perfect thanks to him. Also, he showed me some mtn bikes. I’m in the market for an mtn bike and will be back to talk about different types that work for me. Great place. Ty!!!
The staff is always willing to go above and beyond to help a customer. They enjoy what they do and the do it well!
I really like that you guys take the time to go through your products with new folks! I wasn’t made to feel dumb or inexperienced. I also wasn’t taken advantage of or pressured to by additional stuff which I appreciated!
They are very personal with me and understanding and very good at listening. I have lots of stories to tell and I never feel like I'm rushed out of there. Services are good
Rick helped me out. He knew a lot about the various lenses and I got exactly what I wanted.
Thanks!
You have great products and services
Great, friendly, experts. Timely service, very reasonable repair prices
The Valley location is where my husband and I go. They are all always helpful and very friendly! I have worked with Thomas a lot and he is always quick to get parts ordered and keep me up to date on eta or when my bike will be ready. A great group!
Best full-service bike shop in Spokane. Bar none!
Professional service.
Awesome knowledgeable staff, Great products, activities and support!
Bike Hub employees are the best. They make the extra effort to get me back on the trail as soon as possible. Thanks as always.
Always support the local bike shop and you are closer to me now.
Job well done without a long lead time
Every time I come in here they are very welcoming it's like cheers but with a bike shop Zach Mark John and Thomas are the best 👌
Bike Hub is a great local bike shop. People who work there and the owner actuallty ride and know there stuff. They are friendly and worked hard to help me figure out the right bike for my needs. Good selection of bikes. e-bikes and accessories as well as some of the best mechanics in the area.
I appreciate the shop for their down to earth personalized assistance and the very much appreciated sales this time of year. It helped me get a bike I’ve been wanting for a few years now.
Personalized service from bike experts and enthusiasts!
Great work, fast turnaround, friendly and polite, did their best to make repairs without charging me unnecessarily .. all around just great.
The friendly service and support.
Always a joy shopping here! These guys know their stuff, don’t up sell and stock a fantastic selection of products! We don’t shop anywhere else for our family because the guys here keep our family safe and more than happy with the bikes and accessories we’ve purchased over the years!
The staff at The Bike Hub is super friendly and knowledgable. They carry great products and can find what you need if it's not in stock. They are also supportive and active in the community and sincerely care about people and where we live and play.
Bike Hub staff are always helpful and informed! Always a pleasure to go to the Bike Hub for bikes, parts, or service. Shout out to Rick for recent shop service and sourcing a rear wheel to get my Tern folding bike back on the road!
Follow up service. Fair prices.
Quality work in a killer setting by a wrench assassin.
Friendly, competent service, and excellent products.
I have bought a few bikes from Bike Hub and have always been pleased with the service and the products. They are very local, and I like that a lot when it comes to any needs that arise.
Great product knowledge and customer service. Very friendly and willing to answer questions.
Great customer service