Customer Testimonials
Staff was very polite and explained the work they had done.
Great meeting the crew. I had not been in there is a long time. They treated me really well! I think I will call this my new favorite LBS!
We love the bike hub. They have taken care of us for many years with great service And competitive pricing.
Best bike store in town for service and products.
Customized service and very knowledgeable, don’t trust anyone else with my bike
Everybody is very helpful and friendly. The service is great and I enjoy stopping by to look at the inventory.
The service I received was top notch. I am a bike commuter and had an issue with my bike on the way into work. They fit me into the schedule and despite my willingness to buy new components, they found parts that got me all taken care of without that new part cost. It was done and done right in time for my ride home. It’s my new go-to shop.
Convenient and I always have great service!
Everyone is helpful, friendly and seems knowledgeable.
Thank you for providing a great local bike shop!
I appreciated The Bike Hub's advocacy/ communication withy Trek with a component warranty issues. The kept me informed through the process. It's great to have a local shop on your side!
The Bike Hub has a great service team.
Very good people and knowledgeable.
Danny is always welcoming, helpful and knowledgeable! He helped me dial in the correct part, got it ordered and installed super quick. Thanks to the whole crew-
I love Jon Amend, Very attractive man. He always treats me right! First name removed South Hill Hub is First name removed best! They have First name removed best humor and outlook on life!
Excellent repair service with reasonable pricing.
Great customer service. They were super helpful and understanding to my situation. They courtesy stored my bikes for over a month. When I picked them up, the bikes were cleaned and performing like new. They kept notes on every action taken and their attention to detail shows. Thanks Bike Hub!
Friendly, professional service; work is completed efficiently and timely.
Always so friendly
The best shop in town 🤘🏼
The staff are incredibly knowledgeable and helpful. Always willing to take time to walk through questions or options.
Good Customer Service Support
Great service and very attentive to my questions. Great team
Incredible customer service! Downtown store staff were very polite, answered all our questions, lent their personal opinions on numerous items for biking. Already recomended to my brother
A customer for life, these people ROCK!
Bike Hub is the best! Just had them complete some work on one of our e-bikes that had the hub motor short out. The bike was under warranty and the maker sent us a new hub & wheel assembly. Bike Hub got it installed and sorted for under $100 as the labor portion wasn't covered under our warranty.
And ... always the nicest people there, seriously.
Definitely the fastest most experienced shop in town!
Bike Hub are the pros in town.
Very helpful.
Personable and professional
Just recommended you to a buddy who didn't have a LBS!
Friendly staff. Great service. Informative, letting me know exactly what would be done and how much it would cost. Answered my questions in a way I would understand what and why certain services would be needed. Also notified me when service would be completed and were true to this time schedule.
Every time I come in everyone is always very helpful. Thanks for all you do.