Customer Testimonials
Willingness to hear what I wanted and to work with my expectations. So many times bike shops I try and convince customers that they always need to spend more to get better. But not here. They listened that I just wanted some simple tune ups and tunes and they were happy to help.
I will go back
Great service, reasonable price. They know their stuff!
The staff. I have mostly dealt with John and Danny. Both are consummate professionals and can answer all of my questions and have responded very promptly to my concerns. I have absolutely no reservations leaving my fairly expensive bike there for service, knowing that it will be in tip-top shape when I get it back. I cannot recommend the South Hill Bike Hub more highly.
Tim at the downtown store is always super helpful and friendly. Always a good experience.
Honest and friendly
The humans at the Hub are the best!
The staff is very friendly, knowledgeable and welcoming to the store. They also have a good inventory and are very helpful!
Great customer service and very timely repair!
Awesome service and friendly people who really know their stuff. Love this place!
Fast, excellent service. Experienced, knowledgeable employees. Best We've ever had. Highly recommended.
Thoughtful staff. I appreciate Tim.
Very knowledgeable folks. All services done well. Will be a repeat customer.
Danny Z was very helpful in choosing the right bike for me. So far, so good
I trust them.
Awesome service as usual
I recently got a new bike and was needing input on bike locks. The reps were super helpful and understanding!! Definitely going back for all of my bike needs. :)
Everything was a great experience. Rick was very knowledgeable and super helpful. Recommended Bike Hub to numerous friends look to get into MTB
I had a pike ultimate fork rebuilt. They were quick and it works well
Excellent service
Great customer service no matter the customer’s skill level.
Customer service is excellent!!! Made buying my first time easy !!!
Excellent service and top quality work!
My experience with the Bike Hub was nothing but positive with little effort! I definitely will go back and recommend to my fellow bikers!
Great shop. Friendly and helpful staff. Only shop I go to in town!
The individual attention and willingness to help the customer
Good service from friendly people.
Everything was great!
Helpful people and never an intimidating experience like some bike shops...Bike Hub folks just really want everyone to get out there and enjoy riding...get yourself into the Bike Hub and buy a bike or just get your bike tuned up and performing at its best and go have fun riding!
Thank you for offering variety in your bicycle helmets. We had already been to another bike shop, and the only colors available were black, brown, and blah.

Number one…Excellent, professional, skilled services! Very clean shop with exceptional inventory for all ages and styles of bikes. Turn around time very good! All right here in Liberty Lake!