Customer Testimonials
Everything!!
Excellent help getting me back up and going after walking bike in with a flat tire, riding out 15 minutes later with a fixed tire and a few minor adjustments.
Your crew is the best!
I’ve bought 3 bikes here for my family recently. Josh was awesome and set me up on a new MTB that was better and cheaper than the one I was already waiting for delivery on. Great customer service for our whole family.
Great products for bikes & knowledgeable staff for all necessary repairs!
Great fast service and friendly staff!
Very helpful, fair and friendly.
These guys took great care of me, I was a walk in and had my rear tire detensioned on a ride and they got me back on the road quickly.
Thanks Bike Hub
Great bikes and great service!
Quick and good work. Friendly!
Great service, friendly employees! I needed a tire tube replaced and they were closing in an hour. Dash was certain he could get it done. I came back 30 minutes later and he took the time to show me how my tube was damaged. He also took the time to check out the gears. I have always received great service at the Bike Hub.
Been my main bike shop for about 10 years now. Because I’ve never been disappointed with them
You have the parts available via your website that I needed to order and they were here almost overnight. Thanks
The service from the Bike Hub is outstanding!
Knowledgeable staff and seem to care about customer service
Great knowledgeable people
Attentive and knowledgeable
The staff are very friendly and knowledgeable. They don’t try to upswell you on anything. They take the time to listen to what you need and do their best to fulfill that need.
Great team, great service
Very helpful and friendly staff’ enjoyable experience at this shop.
The Bike Hub is my reliable choice for sales and service for my bike! They are consistently friendly, knowledgeable and provide expert service.
Kathy Denenny
Spokane Valley
I had just moved to Spokane from Anchorage and needed to find a new LBS. I came to the Downtown location of the Bike Hub just due to the proximity of my apartment. When I entered with my bike I was greeted by two friendly guys who were patient and understanding of my request. While we discussed what I needed done with my bike they were knowledgeable and forthright. I was kept up to date with about how the work on my bike consistently with accurate timetables and shipping times for components my bike required.
Superior customer service
Knowledgeable staff and great service.
Knowledge, prompt and friendly service.
Friendly, responsive, knowledgeable, trustworthy.The Boy Scouts of neighborhood bikes shops…in a good way!
Great Quality. Excellent service.
Very friendly staff....don't k now much about products as I had my bike serviced...guy was very helpful and knowledeable....
Always a pleasure dealing with the Valley store!
Danny knew exactly what to do and got it done quickly.

Good service; competent workmanship