Customer Testimonials
I went to several bike stores from Washington and Idaho looking for a mountain bike. The salesperson and Bike Hub was very helpful and informative on the different options. We were able to find a good option at an affordable price compared to all other bike shops. They held the bike for me until I needed it as well. If you are looking for quality and affordability with great customer service,this the place!!
Everyone there is knowledgeable. By this I mean everyone that works there RIDES bikes. They are cyclists and trail runners that know their bikes and brands inside and out. If I have a question about an upgrade or a part, OR I have my own ideas in customizing my bikes and require additional assistance/knowledge; everyone there can help me.
I recently had a full Shimano Ultegra R8000 groupset added to my Scott CR-1 Team by the crew at Bike Hub. They did the job perfectly; my bike is wicked fast, efficient, LIGHT, and responsive. Wouldn't have been possible without them and I would not have trusted my bike with other stores in Spokane region.
Their prices can be high, the work is of top genuine quality. Every penny I have spent with this business is worth it. With their expertise, my fitness routine via cycling is all the more enjoyable and addictive.
All of it. Duh!
Love, shemurph
Quality bikes with excellent service!
Staff was more than helpful and very pleasant to deal with. I dealt with tall kid with tattoo's sorry i forgot his name. Also they have very top quality parts and service
Gary: TREK Rail 9.7 with 4300 miles
Knowlegable staff, new tubeless tires mounted on time using the sealant I wanted, back on trail. This bike is so much fun it should be illegal!
What more could I ask for?
Over the years, I've had The Bike Hub tune up and replace parts as needed on all of my bikes. They do great work and quickly as well.
I highly recommend them...they're really nice people too!
Knowledgeable staff, very friendly, great selection, easy to work with.
Personable, knowledgeable service delivered in a timely manner.
Josh is the best! Great fitting and such a pleasure to work with!
I really like the variety of different products combined with excellent customer service and attention to detail!!
The Bike Hub staff are friendly, professional, and very knowledgeable. They complete work in a timely manner and happily assist when getting my bike back into my car.
Great customer support!
The Bike Hub crew are the most professional and handsome of all the bicyclemongers.
Always a warm welcome when I come in. I trust the work being done on my bike is high quality.
John and the whole service team take care of guys and their bikes. Thanks.
Got my bike tuned and dropper repaired great job timely turn around and fair pricing. I also had questions regarding some upgrades I was considering and here’s where really became a 10. Took time to discuss options, specs etc. and did so in very informed consultative fashion. I’ll be spending my bike money at bike hub.
Very helpful - Thanks.
Best service and products and in my neighborhood. Thanks
Super helpful and employees were awesome
A very engaging, informed, and experienced staff. John answered my questions and got me on a Giant Roam 3 bike that fits my current needs. I anticipate moving into an ebike in the future and plan to consult with the guys when I do. I was referred to Bikehub by two local riders and a local physical therapist. I see why they come highly recommended.
Always get knowledgeable and friendly expertise from the employees. Good selection of products and all quality.
Staff is great. Pricing for service is fair and easy to understand.
Top Rated on both. Best we have seen.
Great products w/ knowledgeable staff to teach you about what you're looking for.
Service is always great too!! Done well @ a fair price.
The folks at The Bike Hub take care of things on my bike that I don’t know I need done. I don’t need to learn everything about my bike. I just want to ride a well taken care of bike, and that’s what happens when I take my bike into the Hub.
Knowledgeable staff, quick service and great communication!
Helpful and knowledgeable
Helpful staff
Most importantly, had the products I wanted.
Local. That’s very important to me

Like the employees and the services.