Customer Testimonials
Cheerful and knowledgeable personal attention
I am assuming this is Bike Hubs store that just opened in LL
Love the guys at the hub!!!!! Super nice and always get the job done right!
Great employees and great customer service!
Best shop in town. Plus John is SEXY!!!
Friendly service
awesome friendly service
I love the Bike Hub on Perry (I can’t say the same for the downtown location -sorry). I’m always treated with respect. The staff is very friendly and knowledgeable and I never feel intimidated. There are several bike shops that are located more conveniently to my daily travels but venturing to south Perry is well worth the distance for the service I receive.
Good group of dudes!
Amazing and prompt service! The employee who I worked with was extremely helpful and courteous. The cost of the service was reasonably priced. I definitely recommend The Bike Hub!
Zak was great to work with as was one of the other mechanics. He told me approximately the to install items on the and it came real close. I’d recommend you guys to everyone.
Thank you
James P. Borgmann
As soon as you walk in you are kindly greeted with knowledgable people ready to help you with whatever you need.
Great service from the staff
Justin is so good. So thorough. He went way above and beyond to get me squared away with a lower fork service and also diagnosed a headset issue that he happened to find as he did the fork work. He found another issue in my drive train -- alerted me to all this stuff without the upsell.
Jon is a good egg too -- helpful and communicative the way through. They had to contact me before putting the headset back together because Justin wanted to show me the situation.
Super grateful to have these pros so close by.
Super helpful and knowledgeable staff.
Love the service I received. Made my decision easy and the employee was very informative and helpful. Received my electric bike quickly, put together and was instructed on how to take care of it.
The staff was very helpful in finding my daughter the perfect bike for her size and experience. All of my questions and concerns were addressed for her bike as well as mine.
Local shop. Great crew of knowledgeable technicians. Great service. Thanks Mark.
The service on my bike was done very quickly and the person that helped me was friendly and helpful on questions I asked. There is no doubt that I will be returning to Bike Hub for future bike services and accessory purchases.
Low key
Erryting
You guys are the best! We bought two fantastic bikes from you a couple years ago. We love them! My husband's rear derailer broke while he was riding. We took it over to to the Bike Hub and they immediately saw the problem. We had our bike back good as new the next Saturday. They know bikes inside out and do an excellent job. They're professional, personable, and great to do business with. Wouldn't take our bikes anywhere else!
Great customer service and great bikes!!!
I like your people. Tim at downtown is always helpful, friendly, and knowledgeable.
Best bike shop on the South Hill!
Walked in to get a new bike looked at pretty quickly and they were super helpful! Set me up with all the stuff I needed and went above and beyond in customer service by showing me a few tricks to help with tires, chains, and more! Definitely will be coming back here and very stoked to get on the trails
The people and sevice
Friendly, great service.
I had my original gt zaskar worked on and my Ellsworth joker, two older cycles of the retro age and the sales staff are great and they know what you need and the work was top notch, price was fair.the mechanic was great as well. I really appreciate the help that bike hub gave me! I'll be coming back in the future for all my cycle needs.
Thank you sincerely
Andrew.

Very efficient and bike works great now!