The Bike Hub

Customer Testimonials

Report a concern   March 12, 2023 — Rated 10 out of 10 by Brianna Hart The Bike Hub
What do you like about our products and services?

Great service from the staff

Report a concern   March 10, 2023 — Rated 10 out of 10 by John Speare The Bike Hub - South Hill
What do you like about our products and services?

Justin is so good. So thorough. He went way above and beyond to get me squared away with a lower fork service and also diagnosed a headset issue that he happened to find as he did the fork work. He found another issue in my drive train -- alerted me to all this stuff without the upsell.

Jon is a good egg too -- helpful and communicative the way through. They had to contact me before putting the headset back together because Justin wanted to show me the situation.

Super grateful to have these pros so close by.

Report a concern   March 10, 2023 — Rated 10 out of 10 by T.S. The Bike Hub - South Hill
What do you like about our products and services?

Super helpful and knowledgeable staff.

Report a concern   March 10, 2023 — Rated 10 out of 10 by K.C. The Bike Hub
What do you like about our products and services?

Love the service I received. Made my decision easy and the employee was very informative and helpful. Received my electric bike quickly, put together and was instructed on how to take care of it.

Report a concern   March 9, 2023 — Rated 10 out of 10 by J.J. The Bike Hub
What do you like about our products and services?

The staff was very helpful in finding my daughter the perfect bike for her size and experience. All of my questions and concerns were addressed for her bike as well as mine.

Report a concern   March 8, 2023 — Rated 10 out of 10 by Jeff Penna The Bike Hub
What do you like about our products and services?

Local shop. Great crew of knowledgeable technicians. Great service. Thanks Mark.

Report a concern   March 5, 2023 — Rated 10 out of 10 by C.D. The Bike Hub
What do you like about our products and services?

The service on my bike was done very quickly and the person that helped me was friendly and helpful on questions I asked. There is no doubt that I will be returning to Bike Hub for future bike services and accessory purchases.

Report a concern   March 2, 2023 — Rated 10 out of 10 by D.C. The Bike Hub - South Hill
What do you like about our products and services?

Low key

Report a concern   March 2, 2023 — Rated 10 out of 10 by J.B. The Bike Hub
What do you like about our products and services?

Erryting

Report a concern   February 28, 2023 — Rated 10 out of 10 by Roberta Homoki The Bike Hub
What do you like about our products and services?

You guys are the best! We bought two fantastic bikes from you a couple years ago. We love them! My husband's rear derailer broke while he was riding. We took it over to to the Bike Hub and they immediately saw the problem. We had our bike back good as new the next Saturday. They know bikes inside out and do an excellent job. They're professional, personable, and great to do business with. Wouldn't take our bikes anywhere else!

Report a concern   February 25, 2023 — Rated 9 out of 10 by Ben Radoslovich The Bike Hub
What do you like about our products and services?

Great customer service and great bikes!!!

Report a concern   February 24, 2023 — Rated 10 out of 10 by M.S. The Bike Hub - 1st
What do you like about our products and services?

I like your people. Tim at downtown is always helpful, friendly, and knowledgeable.

Report a concern   February 23, 2023 — Rated 10 out of 10 by A.W. The Bike Hub - South Hill
What do you like about our products and services?

Best bike shop on the South Hill!

Report a concern   February 19, 2023 — Rated 10 out of 10 by J.H. The Bike Hub - 1st
What do you like about our products and services?

Walked in to get a new bike looked at pretty quickly and they were super helpful! Set me up with all the stuff I needed and went above and beyond in customer service by showing me a few tricks to help with tires, chains, and more! Definitely will be coming back here and very stoked to get on the trails

Report a concern   February 19, 2023 — Rated 10 out of 10 by J.B. The Bike Hub - 1st
What do you like about our products and services?

The people and sevice

Report a concern   February 19, 2023 — Rated 10 out of 10 by G.B. The Bike Hub - 1st
What do you like about our products and services?

Friendly, great service.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Andrew Griffin The Bike Hub - 1st
What do you like about our products and services?

I had my original gt zaskar worked on and my Ellsworth joker, two older cycles of the retro age and the sales staff are great and they know what you need and the work was top notch, price was fair.the mechanic was great as well. I really appreciate the help that bike hub gave me! I'll be coming back in the future for all my cycle needs.
Thank you sincerely
Andrew.

Report a concern   February 18, 2023 — Rated 10 out of 10 by Gary Henry The Bike Hub
What do you like about our products and services?

Always great friendly service

Report a concern   February 17, 2023 — Rated 10 out of 10 by J.Z. The Bike Hub - South Hill
What do you like about our products and services?

Jon has a noteworthy mustache and Danny has a massive head.

Report a concern   February 17, 2023 — Rated 10 out of 10 by Ben Giese The Bike Hub - South Hill
What do you like about our products and services?

I love your selection of sexxxy employees. Thank you, BikeHub!!!

Report a concern   February 17, 2023 — Rated 10 out of 10 by E.W. The Bike Hub
What do you like about our products and services?

Keep doing what you’re doing! You treat every customer like they’re the most important, show a willingness to solve their problems, and we just keep coming back! It certainly helps that sell the best bikes, but it’s really your friendly and knowledgeable people that make the difference.

Report a concern   February 16, 2023 — Rated 10 out of 10 by T.T. The Bike Hub
What do you like about our products and services?

Zach did an incredible job on my Mountain Bike. It was not in good shape and he fixed it up and treated like his own. So glad I took it to the Bike Hub! Great Customer Service!

Report a concern   February 13, 2023 — Rated 10 out of 10 by C.H. The Bike Hub - South Hill
What do you like about our products and services?

Thanks guys!

Report a concern   February 13, 2023 — Rated 10 out of 10 by Alexey Florianovich The Bike Hub - South Hill
What do you like about our products and services?

Thank you for find me a tailgate pad that I needed and getting it transferred to store of easy pickup. Always going above and beyond!

Report a concern   February 12, 2023 — Rated 10 out of 10 by Mike Mcnab The Bike Hub - 1st
What do you like about our products and services?

Best bike shop in Spokane

Report a concern   February 11, 2023 — Rated 10 out of 10 by R.A.M.K. The Bike Hub
What do you like about our products and services?

Danny at the S. Perry store in Spokane went above and beyond to not only help us find the right bikes, but to also adjust and even modify them so the bikes would fit us as perfectly as possible.

Report a concern   February 10, 2023 — Rated 10 out of 10 by C.H. The Bike Hub - 1st
What do you like about our products and services?

good folks and service

Report a concern   February 10, 2023 — Rated 9 out of 10 by Mike Geiger The Bike Hub
What do you like about our products and services?

Super friendly staff and my son's bike was fixed in a very timely manner. I also like the fact that the bill was broke down by part, labor and tax. Would definately give them more business in the future!

Report a concern   February 9, 2023 — Rated 10 out of 10 by W.G. The Bike Hub
What do you like about our products and services?

Very friendly and informative. Fast service, reasonably priced, would recomend them.

Report a concern   February 8, 2023 — Rated 10 out of 10 by J.T.A. The Bike Hub - South Hill
What do you like about our products and services?

Just love the Perry Street District / South Hill crew.


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