based on 7078 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication when inquired about my online order. Friendly and helpful staff, reasonable prices.
I had to wait a year for my bike to show up and I love you.
post covid and had what I wanted . great customer service. friendly helpful
Fast delivery. Parts I wanted available. Zero hassle with order. Brest service
Good selection, friendly service.
Though the products are largely available across many bike shops, the level of client service is exceptional. There is both a very high degree of expertise and, more so, care and compassion. In my case a couple of conversations (via phone and email) led me to save money in the near term as well as provided an alternative and better product solution when the initial product ordered was not available from the manufacturer. I’ll be going back to Sweet Pete’s as my bike shop of choice.
Young man was very helpful
VERY fast shipping
Very quick and efficient
happy with product availability online and quick shipping!
Super fast shipping!!
Excellent customer service
Very good service with many good products for bikes or ebikes
Hi,
I’m new to the neighbourhood first time I’ve used your services, service was great , price point was good. Very friendly and professional. I would be more than happy to recommend people to your store.
Thanks,
First name removed
Online transaction is straightforward, convenient and shipping is fast.
Good sales
Great customer service. Broad selection of parts (tires).
You had the bike I was looking for.
Excellent, high quality products. Very professional, helpful staff.
Kind, caring and honest employees who make an effort to satisfy and meet my needs while never assuming that they know more than me about my bike or my needs.
Very good
Straight up people. No b.s.!
Great prices, very helpful staff.
Reliable, helpful service.
Friendly and professional
Always the best service, advice and selection! Thank you everyone!!!
Quick service
Timely shipping. Friendly service. However, price showing on Google was discounted to $190 but at checkout the price was $255. I called about this and a staff member noticed the discrepancy also. Would be nice to get back the difference.
Good selection and prices of parts. Great service, quick shipping, a pleasure to deal with.

Knowledgeable staff, quick service