based on 6733 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable. Quick to respond to requests. Good web site
The only reason I didn’t put ten is geography. If the person lives closer to one of the other high quality bike shops, I may just recommend that one that’s closer to them.
Fast shipping, friendly service and competitive prices
Staff is friendly and communicate well.
Great customer service. Always helpful with any questions I submit concerning products to assist in narrowing down my choices.
Very good. But I heard something noise from the internal cable.
Keep up the good work!
You don’t overcharge for small fixes. Very fair price points for bike repairs. Very friendly and knowledgeable staff.
We purchased 2 e bikes at the Annex store and Michael was extremely helpful and knowledgeable. It was an overall extremely positive experience.
We purchased a bike rack from the store at 1204 Bloor St. I spoke over the phone with John, and he was also extremely helpful and very pleasant.
When I picked up the bike rack, Pete and a salesperson helped me to hook up to my car..
I was very impressed with Pete's friendly and helpful manner. I would definitely recommend Sweet Pete's bike store to my friends.
My cervelo s3 loves the 2 new Vittoria Rubino pro tires and so do I! Thanks!
Excellent mail delivery 👍🚴🏽♂️
Friendly staff, good advice, attentive service.
Easy online order, fast shipping!
Good selection, supportive staff.
Wanted to find the perfect basket for my bike and the only place i could find somthing i liked was at petes, they had good prices and cool smaller known products i couldent find anywhere else
Took a while to get the order ready other wise good
good rangem of price points .... all good quality
Seeive was great and fast
Great service, I had ordered the wrong part, called and talked to John, he got everything sorted out and made the order right. Will definitely order from them in the future. Thanks again!
It took several days to get news from the order...
Good service Good guys!
Good prices, efficient delivery
Amazing customer service
Great products
Can’t stop talking about it
Great website, easy online ordering, quick delivery.
You had what I was looking for at a good price and my online order was ready for pickup in the time window you had on your site.
Knowledgeable, unpretentious staff. Excellent mechanical service. Varied and extensive stock.
Very friendly interactions with staff.
Jay gave us fantastic service! He even helped us get our bike back on the car rack after we finished in the store. We couldn't have asked for more. Please let him know how much we appreciated his help.
Team that assisted with the purchase of my new bike were great to deal with. Very knowledgeable and professional.

Bike lock is ECCELLENT & the quote was quick & my questions were promptly answered