based on 6970 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and knowledgeable staff, non-judgemental and open atmosphere (e.g., able to ask dumb questions)
i liked how fast the product came and i liked the product itself
Si
Service was great! They went out of their way to accommodate a special order.
Good service and a quick turnaround.
Friendly staff.
Good service
Great service from the staff!
you did not disappoint me at all. Great service - which is why i selected the 10 rating - as in very likely to recommend
Thank you for supporting us!
The service was well informed with great follow up!
The service was super quick (full tune up in half a day) and the folks that work there were kind and explained all of the work done to my bike. Highly recommend.
Good service and good products
Better stock, most of what I wanted was not available.
Friendly & helpful!
Great service and pricing!
The staff proved great service and offered helpful advice on options to improve the performance of my road bike.
You were knowledgeable and honest.
Products matched what was listed and the service was excellent. Thanks for the gear!
Good selection of products, personable staff, service reps seem to know what they're doing
I bought bib shorts online. Superfast delivery!
More competitive pricing or more services thrown in with purchase.
Excellent customer service and same day turn around service on my recent bike repair. Huge thank you!
Great bikes, great staff, great buying and return policies!
They had the part I needed in stock and sent it to me quickly.
Great shop and bike lines service amazing and prices unbeatable
Thank you!
The abundance of caution and concern for my “safety” was nauseating. The service department is using the Shimano crank recall like a flag to be waved around by Karen’s during COViD - “we can’t replace your shifting cables if we don’t inspect your crank”, they said. Wasted my time to drop off and pick up, nothing done, zero $ earned by the shop. Not likely to come back.
Efficient online ordering and pick up system.
Products as described and good discount code!
I bought a pair of pedals. The bearings were too tight, had to adjust. Shipping was very fast.