based on 6800 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Product arrived from the warehouse in good time. Communication was excellent. Price was fair.
Ordering online is simple enough and the pick up and communication is simple with no issues.
You are Sensible
Fast, friendly, efficient & reasonably priced!
A wide variety of products, quick shipping and reasonable price
Excellent customer service
10/10 with all elements of this LBS.
Service staff went out of their way to explain issues with my bike and they found a critical safety issue that was covered by a warranty. Staff were also non-judgemental (not my experience elsewhere).
The service manager - through a series of prompt emails - helped me with the dealer and I ended up with a nice discount on a new ride.
Front-end staff were top notch setting me up with a test ride.
Thanks all.
so expensive! but, you get what you pay for <3
Great price! Shipped quickly, no problems
Knowledgeable, trustworthy staff, fair prices
Great shop and great customer service!
Very fast service, friendly too
Great price and variety.
Friendly and efficient. Expert knowledge! Thanks.
One of the few LBS left standing.
Fast shipping, easy to use website.
Very fast and efficient delivery of an online order. The order was placed on a Sunday and received by Tuesday!
excellent customer service, thanks!
speedy friendly service..
Had what I needed and very fast shipping.
Sweet Pete had the park tools I needed for a reasonable price. Very fast shipping. I'll shop here again.
The new wheel arrived in a timely fashion, in perfect condition, and it looks great on my bike. Thanks peoples
Great selection of products and super helpful staff. My order was arranged via email with the help of Mitch Goodman- above and beyond service. Thank you very much!
Very good price for the product I was looking for and a super fast delivery. Thanks!
Great selection, wonderful service.
easy ordering. and quick.
I use this business because I understand that it treats its workers well. Staff in repairs section is great.
Local with no exchange or duty faff.
Good range of stock from major brands (bikes) and support home bike mechanics.
Friendly advice. Good prices.