based on 6803 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Trek bikes, sales
Personable, friendly and knowledgeable staff.
Professional and timely communication
Great service so far. Haven't received the product yet so can't comment on it.
The friendly staff, that nice Sullivan that served me yesterday. The mechanics in the back fixed my spoke and the bill was manageable!
Great friendly staff who are very knowledgeable
you guys ROCK MY SOCKS
Great service! I have already recommended you to family.
I love my new grips!
Thank you.
Needed gift cards mailed outside of the GTA staff very helpful and accommodating
Good prompt service in a covid safe format
My husband's birthday in next week; I am certain he will be very happy with my purchases from Sweet Pete's.
I was particularly happy with the ordering and delivery process. Thank you so much!
Reliable Canadian bike shop, fast shipping
best service, very helpful staff
Online assistance is excellent. great range of products.
I haven’t gotten anything yet, nor have I had any correspondence about my order status. So... hard to say how I feel the store did.
If there is an update on where my order is at, I would really appreciate it!
Top notch customer service- pre-sale and after sale.
Very satisfied with the purchase I made and all of the updates on the delivery process. Thank you!
Couldn't have been more helpful, went above and beyond.
You seem to have an extensive inventory, your prices are competitive, and my order was dispatched promptly!
Attitude and atmosphere. Great service
Friendly staff with open attitude and genuine interest in their work. Knowledgeable and willing to explain the details to non-bicycle mechanics.
My online experience was fast and efficient. You had what I needed in stock!
No offer of bike operation tips or suggestions ...just pay and get out
Quick friendly service. Not pushy on anything for after sales service and accessories. Nice reminders about registering for warranty.
Generally do a good job. Prices are reasonable
Was very impressed by the efficiency and quality of service!
Quick shipping and greatcprices on quality merchandise.
quick service.
The product was received pretty quickly and exactly as described
Sweet Pete's is a fabulous place to go - the staff are always professional, courteous and do a tremendous job with whatever needs doing! I also really appreciate feeling welcome there - I've never felt belittled when I don't know something - the staff explain things clearly and kindly. I'm a Sweet Pete's fan for life! :)