based on 7078 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I recieved my bike on Saturday, everyone at both stores was extremely friendly and had so much knowledge. Definitely would reccomend Sweet Petes to anyone looking at getting a bike.
When I put my fork in for service I was told I would receive a text message when it was ready I never got the text and then it took 2 days for the service department to reply letting me know that it was ready for pickup
Also I would appreciate a small description of all the work that was done to my suspension fork, it would alleviate at least in a perceived way the hefty price charged for service even after I supplied the seal kit
Fantastic customer service. Brent helped me massively.
Well Informed and friendly staff
Reasonable and good range of prices
Large selection of accessories and staff able to provide comment on benefits of different choices
Good location
Good online website and good service.
Fantastic interaction with staff online and over the phone. John was extremely accommodating and he paid great attention to details that help to make the online shopping experience as smooth as possible.
Would definitely recommend.
All good, my friends - loyal customer since 200s!
Great to shop local. Nice staff
Fast and personable
I bought a Bike from Sweet Pete’s in 2019 and I’ve been sending requests for quotes for a package on a number of accessories that are hard to stock (Benno attachments) and I don’t think I’ve had 1 response.
I think the shop and people are amazing, and I do recommend sweet Pete’s in general. But I have felt ignored when it comes to the post-purchase and experience.
Awesome bike, great service and communication regarding the delivery. Thank you!
Not sure yet..... have not used it.
Quick response. Thank you
Fast shipping
Great service!
Bought a bike and various accessories and their service is excellent. Very quick delivery as well
Awesome brands and deals and quick delivery!
Thank you for the speedy shipment of our matching Spurcycle bells. We’re looking forward to ringing in the New Year😀
Knowledgeable, helpful staff, honest feedback and recommendations
They advised me right away of stock the was unavailable and shipped out my goods asap
Great selection, good Canadian pricing and fast delivery to Winnipeg.
Great products available, great service, and delivered quickly.
The person that helped me wasn't condescending or pretentious, which is often my experience at bike shops. Appreciated how friendly he was and open to talking about different options.
Great experience picking up my new bike at Sweet Pete's! They were able to help put on the new pedals and they knew it was my first time clipping in so provided me with a helmet as I went up and down the street for a test run. One thing I wish I knew was that the card holder needed to be present for the pick up, which is a great security measure just may be difficult to coordinate at times! But I understand there is a workaround for this so all good if required!
Quick service. My online order was straight forward and was confirmed for pick-up on the next day.
In stocks, and easy pick up.
Friendly and helpful staff
Super knowledgeable and friendly staff
Top quality serve and products. Top notch customer service from Brent at the Bloor Street location.
Good quality and reasonable prices.