based on 6734 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person dealing with us took his time and was very informative. Hopefully my sons enjoy the bike and does not have any issues with it.
The experience from buying online to pickup in store was smooth and efficient.
Although stock availability has been an issue that some folks have complained about during the pandemic, I did not encounter the issue.
Great service and team members
Every time I've gone to sweet Pete's They've always been top notch. Very relatable with top notch service. I;ve been going there for about 7 years or so, and compared to other bike shops the reliability and service for parts has always been on point. Highly recommended. I don't go to any other place. Check them out!
Great service. Brent was awesome.
You always have what I'm after. Although it does help that i check the website for inventory...lol
Great advice, prompt service and competitive pricing!
friendly staff and a great selection of stock! would recommend
Outstanding service… i got my bike in tip-top shape after winter storage…
I liked that your staff all had masks on! You clearly care about the health and safety of your staff and customers. Thank you!
Sweet Petes is definitely my favourite bike shop! The staff are super knowledgeable and will always encourage you to get what you need, no extras, no upselling. They have great prices and tons of choices.
Helpful staff every time.
mechanics are patient with me and explain any repairs
sales staff are knowledgable about product and patient.
thanks
Lpve the staff. Brent and team are sensational, willing to go the extra mile to help out. This will be my third bike from this shop and I don't think I'll go anywhere else if I can help it.
When I picked up my new bike no one offered to set it up for me and/or measure my seat height. Last bike I bought at cycle solutions in the beach they swapped out the stem for me so that the bike was a better fit. This was the most hands off buying experience I have ever had, to be honest. Upon leaving I asked if I could borrow a multi tool to remove the front wheel so I could put my bike in the car because it was raining. The answer I got was “it looks dry out there”. It rained the whole way home so my new bike got covered in rain and wash from my tires.
Friendly staff!
Staff was very helpful when purchasing a new helmet
efficiency
The staff Shawn doller was very detailed and kind
explanation to me. Thanks lots to him
great communication, free shipping. great shop
Always very helpful on the phone
Easy to order. Fair price. Nice staff.
Good selection of product available online, fast shipping, knowledgeable and upfront customer service
Always great service
Excellent service. Timely, professional, and helpful. Already spreading the word!
Fast shipping. Good online selection.
The customer service was great! I had all my questions answered with patience and care. I ended up with the right bike for me and I couldn't be happier with my purchase. Looking forward to going back for accessories and tune-ups.
Helpful at choosing a product
great products. Thanks.
The members of the staff are super!
I never received a confirmation email of my order, which left me wondering if it went through until I received the "Your order has been shipped" email. That being said, I did receive my order quickly and everything was accurate. Love my new shoes!