based on 6674 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and selection
Good and reliable
Seeet Pete shop is a great location to help you with your bike fitting needs. Also a great option for Canadian online parts shopping. I used their fitting services to help me get the right parts for a new bike build in 2018 and it’s the most comfortable bike I’ve ridden in my life. Thanks.
THE SEAT COVER I BOUGHT WAS WAY TOO SMALL
Attentive and helpful staff.
Staff were extremely helpful and went out of their way to help solve problems and provide support. Looking forward to returning!
The Sweet Pete's team has been my go to for 20 years. Best service in the City
Great service and friendly staff.
Customer service has truly been top notch! Once I make a decision on my wheels I will def be shopping here!
My bike fit with Mitch was excellent!
Very good customer service
Knowledgable staff and they had the item I needed in stock which was unexpected as this was not a standard or usual item.
Helpful staff
Friendly, knowledgeable staff for the most part
I've been coming to Sweet Pete's for a long, long time (15 or more years) and I've never had a bad experience. I feel that the staff are helpful without an agenda, meaning I've never felt pressured into buying something. I'm given options and a practical solution to my needs. I'm not a competitive cyclist, and I'm not looking for some mountain trail to conquer - I just ride my (old) bike. And I've never felt that I don't belong at Sweet Pete's. I don't even think about going to another bike shop and this is why I keep coming back.
Thank you to Mitchell for all of his help with my bike today! He was very patient and very kind, I really appreciated that he put my needs first and made suggestions that were the best for my fit. I will definitely be recommending friends and family to this shop, and will be back myself :)
Bike tune up!
More selection
high quaility bike store. Worth an in person visit
Friendly approachable staff who are knowledgeable and give good biking advice.
All good. No one is perfect
Friendly unpretentious service. I can get all the parts I need from you guys.
Knowledgeable staff
you guys were super helpful, from placing the order to the receiving the order. Super quick efficient service. I'll be sure to place another order!
Amazing knowledge and service from the service department
Reliable products and good service-timely.
Sweet Petes has never disappointed. Good inventory, reasonable prices, and quick delivery.
The person who helped me was really great. They were very knowledgeable and helped me get the right bike without being pushy or overly sales oriented. I was out bike shopping because my bike had been stolen the day before. I went to a number of shops and talked to a few CSRs that day. The person who helped me (going by the receipt, it was Luna) was the only one who reacted with sympathy - everyone else was more along the lines of 'what are ya gonna do eh' - it's a little thing but it meant a lot.
Very happy with my experiece overall. This was my first purchase at your store but it definitely won't be my last. Thank you!
There was some trouble finding my online order. But it was quiclkly resolved
The service was amazing but it seemed the cost was really high, over $50 for two quick brake adjustments (no new parts).