based on 1995 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service tech explained things to me + fair price
The service, the quick response and the overall quality of the product
Fast quality work, friendly, honest advice and helpful with questions .
Scheller's is the only bike shop I would buy a bike from. I have personally bought three bikes from them. Their customer support and quality are unmatched. The staff are very approachable, knowledgeable, and genuinely eager to help. It's always a good day when I get to make it to the shop.
Keith was very knowledgeable about the E-Bikes, my husband and I bought.He helped me decide on what type of bike that I would be most comfortable on. He was very polite and low key, he was not a pushy salesman like other places. My husband bought a Denago 2 fat tire and I bought the Townie S by Trek.The transaction went well and I was very pleased.I have already referred my friends to go to Scheller's in Clarksville. Thank you
Order came in quickly, store called when order was in, good quality truing stand!
Very good communicator. The bike was repaired for a reasonable price and done quite well
The staff is outstanding
Friendly, efficient, good work
Super friendly and helpful. Thank you folks for keeping customer service number one.
The service was done in a timely manner. The attention to detail was outstanding
Jason and all of the Schellers crew are always very helpful, professional & courteous
Exactly the parts I needed. Service staff was great.
The customer service was lacking from Jason.
The work done was very good.
I felt the price was high for what was done.
The biggest thing is you should have better customer service for the price I paid for what you did.
Would have nice to be valued.
Great communication and insight, not being an avid biker, I learned a lot
Carl was an excellent consultant for both my wife and I, and did a fantastic job at making my wife feel comfortable.
10/10 will return.
Dave is the best!
Always willing to go the extra mile to get in what you need
Chad and everyone, is ready to help any time I need something
Knowledgeable employees
Quality and fair market value for equipment.
Great service and knowledge staff
Friendly and professional service. All with a smile
You get to talk to real people who are knowledgeable and willing to solve your problem
Schellers has a long history in the Louisville community, I am comfortable they will be here to stand behind my purchase. Knowledgeable sales associates to answer your questions. Broad selection of bikes and accessories. I like the 15% discount on accessories provided customers who purchased a new bike
Quick, excellent service by people who know bikes.
Worth every penny spent.
Prompt, clear, repair work- reasonably priced. Appreciated that there was NO UPSELL.
Service is good and friendly. Technicians are knowledgeable and prompt.
I trust John and the team to take care of my gear, and I am confident on a bike that they have serviced.
Knowledgeable , friendly and experienced
I drive three hours and it is worth it