Customer Testimonials
Friendly and knowledgeable
Had a great experience. Everyone I spoke with was very friendly and helpful.
We just stopped in to buy a 'bell' for my wifes cruiser but shopped around. We got just the right amount of attention but didn't get hovered over. It was a good experience. Thank you
Great service and really detailed knowledge of bikes.
Very helpful with our purchase then he offered to replace my pedals i had got from a friend because I didnt have the tools. Thank you will definitely be back
Friendly and helpful.
Knowledgable and friendly staff
Great customer service and knowledgeable staff.
Timely service
The associate was very knowledgeable and helpful to ensure I received the right products.
Service Manager was great!
Job well done, they know the bikes, i was satisfied with the results and quality. Thanks
Great service! Repaired my bike quickly with very friendly help. Thank you.
Matt Shroff was patient in explaining differences between the models I was considering. The new Trek FX3 Gen 4 is wonderful.
The tech who worked on my bike gave outstanding customer service. Very happy with the new tires they installed on my bike.
Great customer service, friendly, very helpful. Reasonable prices. Will visit them again. Highly recommended.
Very kind people who provide efficient and superb service!
Wouldn’t take my bike anywhere else. The level of customer service that Phat Tire provides is unmatched! Thanks for all that you guys do.
Great service, friendly and fast.
Very helpful. Quick service !
Helpful, friendly
Very professional, knowledgeable and great service!!!
Didn't sell me parts I didn't need. You could have and I wouldn't have known the difference but you didn't and gained a customer! Big fan of the shop
was very pleased with the service that was done on our bikes. very professional in every step, and will be back as i need any repairs in the future.
Staff is very friendly, knowledgeable and helpful - felt very well taken care of!
Tech fixed my wheel while I waited. Didn’t need to schedule an appointment or leave it overnight.
Nice people that were helpful and completed our last minute service quickly
Great service! Fast and friendly folks. We will be back.
I couldn’t figure out how to pump up my new tubeless tires and Jacob was kind enough to show me how to do it and what parts/equipment I would need. I appreciate their willingness to show me the most basic of maintenance.
Thank you to Matt, Steve-o, and Jon-o for making me feel special as a customer. Everyone at Phat Tire really enjoy helping and it shows. Can't get that from an internet purchase.