Customer Testimonials
I enjoyed my visit,
I had a great visit to your shop this past week. Roth helped me navigate the trails that matches my needs and skill level. Thanks for the great help. Cheers! Scott
This is the most organized and friendly shop I’ve ever used. I suggest this to anyone wanting a quality NOKC LBS!!!
Great service, knowledgeable people, fair price
The customer service was excellent!!
Excellent customer service!
Super friendly always go out of their way to help out. I’m a Customer for life
Everything! The store is stocked, service is excellent.
Service Manager Carson Barbour was friendly and knowledgeable. Work was done in a timely manner and all questions were answered. Nice store in general.
Excellent selection of high quality products, and knowledgeable and friendly service people.
great selection and amazing service
Very helpful staff!
I like Trek.
I like the personnel and service.
Nice new shop, great service and bike/parts selection
Like that you are on the bike trail and the employees are super nice to deal with.
Chris was great.
Great and friendly service on great products!!
The people and whatever you guys are doing to train them! From Sydney to Miles, everyone we have interacted with have been kind and knowledgeable.
Friendly services and honest, also a very good selection of bikes
Very customer oriented, friendly, knowledgable, and gave me guidance on both what was needed but more importantly, what was not. I felt really good about the work done and the customer service of the team.
Phat Tire has the friendliest crew of folks and they are all knowledgable and experienced. They are also enthusiast! They can talk to you about tech one minute and then tell you the best trails and routes the next. Always a pleasure to work with them.
Great products, Danny the manager is awesome very friendly very helpful. Just good people all around.
Really patient and helpful. Went there alone with my two kids and it could have been a train wreck if they weren’t so laid back. We had intended to buy a balance bike for my youngest and she was still too scared to try it out but my 4 year old was able to try out a bike and they ended up providing so much knowledge and help fitting him and getting him going with confidence that we purchased a bike for him. He loves it and is now riding with excitement and I know the bike will last him a few seasons and be able to be passed down to younger siblings. Worth the drive! Great people
Variety of merchandise available to buy or rent, and great staff.
customer service is great!
Very knowledgeable and friendly staff. I highly recommend their services. Support local businesses they will give you the high level of service you need that a mail order company cannot.
I always get great quality service, products and professional advice when I visit Phat Tire. Definitely my go to for all of my cycling needs! I definitely highly recommend!
Great selection of products, friendly and knowledgeable staff, excellent location in a cool old building. What’s not to like?
I lke your location, the friendly way you handle business, and if you aren't sure you find someone who is. If the product comes in and is not correct you were quick to make it right. You have gone out of your way to make me feel welcome.
Thank you.
Super friendly, experience of employees, explanation of service and products. Outstanding!
They were extremely helpful when we were making a major decision on getting trikes. They educated us on them, let us take a "test drive", and will be helping us learn how to ride them when our arrive.