Customer Testimonials
Rental was ready and friendly service - Thank you
The team always does a great job taking care of whatever my bike issues are.
Very knowledgeable and fun to talk about bikes with
Elite level mechanics and down-to-earth personalities make this shop a gem!
Highly recommended!
Wonderful service.
Great personal experience
I like how the bicycle technicians are knowledgeable, personable, and direct. Products are fine. Alright selection and more expensive than other places, but... I'd rather patronize a local bike shop if they have what I need for a product than have them not be around and need their services.
Jason was great and really helped me with my bike purchase!
These guys have helped me out greatly. They are genuinely helpful and prompt! Will definitely be back when I’m back in town! Thank you!
Very friendly and helpful staff
The Bikes & any tune up work was accomplished even Before the latest date within expectation. Quality, Fast Work -above & beyond -& we were on our way again !
Roth was a great person, and even better salesman. I went here first and then looked around at other shops, ended up coming back and was treated as well as I hoped. Told him what I wanted and he he never pushed me towards something I didn't express a need or want for, I appreciate that a lot.
Got brake pads changed while I waited, no appointment. Thanks guys
Very friendly and responsive to my needs. Very helpful
Always a friendly greeting and efficient service. Reasonable recommendations. A+ plus work.
The staff is very knowledgeable and helpful. They are my “go-to” when I need anything for my bike.
customer service is top notch. Mark Pickett could not have been more cordial, informative and kind. Excellent experience
I love how everyone is awesome and very helpful. Me and my family comes there and bought our bikes.
I went last week to check my seat and Mason I think that is his name he has the longest beard and skinny , he helped me adjust my seat height and even as a walk in he took care of what I need and pretty fast too. I wanted to tip him but unfortunately I can’t add a tip because I only have my card and when I pay you can’t add a tip on my payment. I saw the beer tip jar but a lot of us don’t carry cash so I suggested to have like a Venmo or cash app for tip for the people that don’t carry cash. I felt bad because he really did a good job and I was very happy with the service. I hope that you make all of them stay because they are really amazing ! I don’t see anyone not approachable there! I’m sure that if they have a Venmo or cash app they will have more tip for their beer jar! :) Thank you for hiring amazing team! I always tell my friends how awesome you all are in Fayetteville !
Great nice service, quick
Awesome service!!
The staff are super friendly and helpful! Love you guys
Matt and the crew do a great job!
I've been coming to phat tire for over a decade. I had one of my best experiences with Rus. He was knowledgeable yet affable. Nice job Rus in Fayetteville. I spent more money than what I wanted but he broke it down for me in a way I know I need to invest a little more in my bike. Chapeau Rus
When I was first getting into cycling I tried several other shops. At the other ones I got this vibe from them that I was annoying them for asking so many questions. Then I decided to try out phat tire in broken arrow! I was welcomed with open arms. I felt accepted into the community thanks to the whole team at broken arrow. Thank you everyone at Phat Tire Broken Arrow. You guys are amazing!
Friendly vibes
Get more gravel stuff though
Danny was so helpful with bike transfer after Square2Square ride. Kind & efficient. Highly recommend Phat Tire Springdale!
Phat tire offers great service.
Quick and helpful service!
Great bike store for buying, renting, and repairs. I come in from SoCal, from time to time, and rent bikes from their various locations in NW Ark. I want to franchise one out here!!! :)