Customer Testimonials
Really knowledgeable & willing to help out if anything is needed & the rental bike I used was set to spec for my size & weight.
You had what I needed and it was easy to purchase.
Like your bikes, like your location, folks seem great.
Ease and knowledge
Friendly and professional service.
It was easy to purchase, and the staff were very helpful
It was the first time I went to Phat Tire, and there service and prices were very good.
Just very good service without any hassle thank you ! Great bike too
Seth was outstanding! He was so helpful.
The Kuat bike rack has been great.
More convenient location,
Always a pleasure to do business with them. Very knowledgeable about all the products. Always friendly.
I truly cannot remember the last time I received this level of professionalism and customer support. From the moment we walked in we had complete attention and assistance from the very knowledgeable staff. We were allowed to test multiple bikes on the off road trail system literally out their back door, passing by their in-store Java hut. Seth(store owner) was absolutely awesome and even threw down full tire/tape replacement on my mountain bike at a moments notice and ended up partially detailing the bike and truing the rim because it was there. Super easy-going crew, great store layout and location with an insane number of incredibly challenging mtb trails right out the door! There really is no other place to go in the this mountain bike mecca in Bentonville (or really anywhere else imo)!
Great customer service and competent mechanical work.
All of the employees and Cody, the manager, were super helpful and friendly. Great buying experience!
Very friendly and helpful staff!
Knowledgeable, friendly, efficient staff!
Excellent supply of goods/services!
Very helpful and professional. I wouldn't trust my ride to anyone else.
I brought in a wheel and tire (tubeless) that I had fixed but couldn’t get it to hold more than 20psi or seat the bead properly. Long story short, I needed a new tire. Seth installed a new tire and rim strip and sealant while I waited. I was back riding again right away. Really appreciate the prompt and friendly service! Nice shop.
Great selection, very friendly and helpful staff, excellent location. I especially like that you have bike rentals!
Friendly, helpful staff.
They go the extra mile when you need a part, service or a new whip
Friendly, knowledgeable people. Great bike repair.
Loved the customer service as I entered as we were greeted by the manager and showed everything that was on sale and if we had a question to make sure that we get their attention.
Ben was incredibly helpful getting my new bike set up. He explained things in a way a new rider could understand, and helped set up all the extras on my bike.
Ben and Seth did a great job of replacing my slashed tire and getting me back on the trail in the same day, within 30 minutes as a matter of fact. I think the Bella Vista team is one of your best. Thanks again.
Super responsive service team
These guys get it! Every individual was focused on supporting the community and biking enthusiast in their area and those that come to visit. They are hands down the best place to go if your new to the scene. They saved my butt when I forgot my ebike charger and let me charge our families bikes while we went out for a lunch break. Cant say enough good things about the people who work at the 2 Bentonville locations. They have a great selection of products too!
You did a great job assembling and turning up a new electric mountain bike I was giving my son for his birthday. He loves the bike.
Every staff member was friendly and helpful.
Didn't have the part I needed, but pointed to me to a place that did. Came back and got same day service of install. Simply one of the best bike shops period.
We loved that Phat Tire was easy to work with and quick. Our bikes were ready in a super timely manner. We always feel like we are taken-care-of well when we come here!