based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve been benefiting by the skills of Ted and his crew at Pedals & Petals for over a decade..
Most recently, I have benefited by Ted, taking my old, reliable hybrid 10 speed, and putting it into near new condition in a tuneup where he observed that they were parts that were feeling and that I should replace them!
I realize that I am at the end of the reliability and I’m looking at his new hybrids that are on sale right now!
You’re not just a job or a “sale,”when you come to Pedals & Petals. You are a person with an interest and they are dedicated to making sure that what you want to achieve you do! If it’s within their scope of expertise, you’re going to get what you need!
Bike tuned up in an hour on a Sunday, and works spectacularly. Many thanks!
Friendly service and a great bike! We will definitely be back next year :)
Had a great conversation about bikes and small business issues. Will definitely purchase here when we upgrade our bikes.
Excellent service
Excellent customer service and knowledgeable staff!
Wonderful service! Came in to fix a broken chain and ended up fixing a bunch of issues for a very reasonable price. Took only 10 minutes!
Expertise….friendly…keeps my bikes in good shape
Good personal service
Quick and friendly service. My bike was brought in in the morning and was ready by afternoon.
All ways have good service from the staff. They are very knowledgeable about the merchandise.
They had what we needed and were helpful and pleasant.
Everything! We love Ted and P & P!
Great service and nice selection of products.
Ted is the best —he’s extremely knowledgeable, courteous, and friendly. I have complete faith in his judgment about which bike for which person.
Ted and the crew are always very cheerful and willing to help! Great selection of bikes and gifts!
Ted did an awesome job bringing my bike back to life. He was professional and took the time to look over my bike with me and point out the issues so I could understand them. I had to bring it back for some additional fine tuning and Ted was very responsive. I was back out riding in no time!
Excellent customer service. Knowledgeable staff quick turnaround
The staff at Pedals & Petals were very knowledgeable when I went in to pick up my bike. They had everything in the store that I wanted for my new mountain bike and also installed everything on it for me very quickly. I appreciate their knowledge and their friendly attitudes.
Ted is always super helpful and skilled
Great service would recommend.
Knowledgeable owner!!, makes it both easy and comfortable to do business with.
You had what I wanted
very knowledgeable and can usually fix things on the spot.
Excellent customer select!!!
Discovered this fantastic bike shop while bike touring! It’s listed on the Adventure Cycling Association Northern tier map 10. Greeted by warm, kind and knowledgeable staff who took the time to look over our bikes the moment we arrived! Excellent, prompt service!
Friendly, welcoming service. Beautiful inventory and extensive biking selection. Can’t wait to visit again very soon!
Efficient and reasonable tire/tube replacement on mtn bike.
Ted and crew are always helpful and pleasant. And the inventory meets our needs
Great shop! Very helpful staff. Thanks