based on 1042 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Renting was very easy and had clear policies that were easy to follow. I popped a tire and tube then went tubeless for a fair price. They had the repair done in 45 minutes or so.
Ted came through outside of normal business hours to make bike rentals possible for our tour. Not only did it help Bike Adirondacks, but it helped our guests enjoy their experience of cycling in the Adirondacks.
Nick was amazing!! Very knowledgeable.
Pedals and Petals is the best!
Time and advice in helping me make the correct choice for my style of riding.
Very friendly and knowledgeable service
Awesome bikes and great customer service!
Knowledge of the product and helpful attitude.
The staff was very knowledgeable with the local scene
We came in to rent a couple MTBs and ride McCauley mtn. Nick was super knowledgeable on the area and had amazing recommendations. Will absolutely be coming back on our trip next year. Thanks Nick!
Great service...took care of the issue same day and was riding again in 30min.
Great store, service and selection
Great service, bikes, and recommendations. We came to mountain bike on family vacation and were so pleased with the Trek bikes we rented. This shop showed us the local trails, and we had an amazing time.
Great staff and support, they answered all my questions and concerns.
You carry everything needed to ride and repair as well as gift shop. Your staff is friendly and helpful, knowledgeable. Thank you, Ted, and staff! Sarah Burrows Winch, Big Moose Lake
Excellent customer service
Two sales persons were knowledgeable and very pleasant. All requested work was done quickly and professionally
These two e- bikes are the sixth bikes we purchased from dad, and Referred my two cousins from Ted. Service Quality are exceptional. Just sent two more people there this week
Chris Woznica.
Cicero , N Y
Just a great place in the ADK to visit for your bike needs.
Knowledgeable and friendly
Knowledgeable staff. Help offered but no pressure. Good store inventory.
Good quality& choices ! Good staff!
You have everything a bicycler needs. You have good, quick service and your prices are very reasonable. The workers/proprietors are helpful, friendly, kind.
Beautiful store, quality products and lots of variety/ very friendly and helpful!
Were were quoted one price when we came in, and upon picking up the bike, it was then double the price.
Very knowledgeable and helpful.
Very personable, professional and friendly. The bikes themselves were of professional quality. Although I found the sitting position angle a little uncomfortable, I had a phenomenal experience and would definitely come back to rent again!
Ted is the BEST. The service is excellent, and the professionalism and knowledge is first rate. This is the only place I go for bikes. They have a full array of accessories that are also well priced.
Terry Fulmer Old Forge NY.
I love Pedals and Petals. I bring my bike there for service every year. The people are so knowledgeable. Highly recommend.
Great repair service. Very cute and clean store. Strong and knowledgeable about all kinds of bikes and service. The owner is an avid rider. A real gem of a bike shop. Mike h