based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We love to stop in when we are in town. Always something that you want to pick up. Ted came to rescue with brake problem once before even though so was super busy.
Nick was great to work with!
Very thankful for this store in Inlet NY. Ted is great to work with and very knowledgeable. Buy local as much as possible to keep storefronts like this open in our communities. Thank you Pedals and Petals!
Everything was great. I needed something prior to Black Fly and the service was excellent. My wife stopped in later for a pair of new cycling shoes and had excellent service as well.
So friendly, knowledgeable. I stop in EVERY time I am in the
Great service with a smile!! First name removed G.
The Staff was very helpful!!
Timely, professional & skilled! Trifecta!
Selection and assistance
Great shop very friendly, and helpful - highly recommend!
Selection and service
Good quality products and service
Young red head girlwas very nice. Great attitude
Everything, wonderful people, take time to explain everything, service is 👍 great.
Well stocked friendly place to do business.
I like the quality and the fine service!!!
Friendly, knowledgable service! Quality work on tune-ups! Highly recommend!
Prompt and excellent service. My bike is like new!
Personal!
And parts were available (vs. 60 miles to Utica)
Personal service friendly knowledgeable and quality products and fair pricing
We enjoyed meeting and talking with the young salesman. He was super knowledgeable about bikes and biking and so low pressure and friendly. We always like to pop in when we are in town!
The most important fact was they fixed my 7 year-old bike so that it runs like new. Add that they did it on time and within the estimate I was quoted, and I am very pleased with their services!!!!!
1. Superb selection for a small community. Better than bike stores we have back in Rochester NY
2. Service you can't believe. Knowledgeable, patient, ready to explain. Keeps the bikes tuned up.
3. Spare parts are either available or willingly ordered.
We are just getting back into mountain biking and have stopped in several times for parts and accessories. Nick has always helped us get just what we needed and assisted with installation. His knowledge and friendly service keep us coming back.
Friendly and knowledgeable staff as well as great inventory!
Great shop! Glad they’re in that great littler town. Just great
Great service - very friendly and helpful!
Great customer service and selection
The staff was very helpful and knowledgeable about trek mtn bikes. The selection was great, and the sale made the price excellent.
Very knowledgeable about their product and willing to go the extra step to make sure everything is right.