based on 1030 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Needed tire repaired and they took it right in to fix & pick up that day!
Great service!
Staff was very helpful and knowledgeable. Great selection for a small town shop.
I have been a customer of Pedals & Petals for many years. They have always provided great customer service and completed repairs in a timely manner. I highly recommend them to anyone looking for quality products and excellent service.”
very friendly people!
Ted is very helpful, keeps your informed and is pleasant to work with.
Good selection, shopping local.
Great selection of unique gifts and excellent bike store.
Staff were friendly and helpful ! Large selection of hiking shoes to choose from.
Quick service
Have had real good service no problems with work done great job for us we live a long way from here but make it a point to come get our bikes taken care of very happy
Very friendly and fast service. Convenient location
Customer service was very good and the bikes performed very well.
We’ve purchased 6 Trek bikes from Ted over the last10 years and can’t imagine going anywhere else. Ted and his staff are outstanding in every way. From sales to service and everything in between you won’t find a more knowledgeable gentleman. If you’re looking for a high quality bike or E Bike you won’t find anything or anyone better. Chris and Pam Woznica
Like the store and the people
Great variety of products. Superb service
Great service at fair prices. Very knowledgeable staff.
Quick service, parts in stock, Teds smile
I am a bike packer. You put on a new chair and rear crank. Everything has been functioning perfectly. I am now in Wisconsin. You were fast and the cost was reasonable. Too bad I cannot come to you always
The owner and employees are fantastic with their knowledge and expertise regarding all types of bike related questions or concerns. The small town bike shop vibe is very inviting.
Send tracking info on shipped orders so we know when to expect it
The biking product line was amazing, but your customer service was even better. Paige was so hospitable, kind, and knowledgeable about the mountain bike inventory along with trails to visit in our local area. She was the main contributor for our final decision to buy our Trek from Pedals and Petals for our teenage son. What an asset she is to your company! Fabulous service all the way around P & P. Keep up the spectacular service and biking/accessory selection!!!
Speedy service and thoughtful. Like my new tires too.
The staff was very helpful and courteous, and since I’ve recently purchased a Trek I know where to go when I’m in the north country.
Excellent customer service, she was very knowledgeable and friendly. She really cared about finding the right fit bike for you. Excellent quality and great shop!
Quick service
They had a huge variety of bike, parts & gifts! 4 hours away from me but I won't go anywhere else now if I can help it for service since I go to that area yearly!
The service and expertise is always appreciated
Ted and his shop workers are the best!
Very prompt, courteous service at a reasonable price